Stripe

Product Manager, Optimized Checkout Suite, Buyer Experience

Stripe • $130K — $180K *
New York, NY 10025In-Person
Consumer Technology
8 - 10 years of experience
More than 3 months ago
Job Overview by Ladders

Qualifications

  • 8+ years of experience in product management
  • Experience collaborating with engineers and designers to build scalable products
  • Obsessed with product quality and design
  • Ability to work autonomously and take responsibility
  • Desire for continuous product improvement and effective volume release optimization
  • Strong written and verbal communication skills with a focus on customer issues

Responsibilities

  • Develop the long-term vision and execution roadmap for the Optimized Checkout Suite's buyer experience
  • Understand user needs through engagement with developers and analysis of feedback trends
  • Propose experiments for enhancing checkout performance and safety
  • Set pace and prioritization for team deliverables
  • Collaborate with cross-functional stakeholders including Engineering, Design, and Marketing

Benefits

  • Opportunity to shape the future of financial infrastructure
  • Join a team dedicated to delivering an exceptional checkout experience
  • Engage with millions of users from startups to large enterprises
  • Be part of a mission to increase the GDP of the internet
  • Work in a highly autonomous environment with significant responsibilities
Full Job Description
  • What you'll do
    We're looking for a product leader to own the buyer experience on Stripe's Optimized Checkout Suite. In this role you will set the vision, define the strategy, and execute on the roadmap for Stripe to help its users deliver the best checkout experience for the end customer. This will require you to build deep customer empathy with Stripe's users and their users, propose holistic non-obvious solutions to meet their needs, and to champion those solutions inside and outside of Stripe.
    Our ideal Product Manager has extensive experience with checkout experiences and payment integrations, has managed complex products, and is obsessed with solving for user needs. They are technical, able to put themselves in the shoes of developers, but also have an acute attention to detail when it comes to user experiences. They operate well in close partnership with their engineering teams, as well as drive initially ambiguously defined projects across the broader company. Deep payments, experimentation and user experience knowledge is a bonus for this role.
    Responsibilities
    • Develop the long-term vision and strategy for Stripe's OCS buyer experience prioritize accordingly, and create an execution roadmap
    • Deeply understand our users' needs by spending time with developers, sales, and support, and by observing patterns/trends across their feedback and the market
    • Propose the right experiments to run to ensure we have the safest and most performant checkout on the internet
    • Set the pace, prioritization and execution for the team
    • Collaborate with stakeholders across the organization such as Engineering, Design, Data Science, Marketing, Sales, Account Management, and Operations

    Who you are
    We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
    Minimum requirements
    • Brings 8+ years of experience in a product management role
    • Has partnered closely with engineers and designers to build products (especially front end surfaces) and complex systems at scale
    • Has an obsession with product quality and an eye for design
    • Has the ability to thrive with a high level of autonomy and responsibility
    • Brings a desire for continuous product improvement and can optimize for shipping a portfolio of small, medium, and large releases
    • Has strong written and verbal communication skills with a talent for precise articulations of customer problems

    Preferred qualifications
    • Strong business acumen and comfortable with complex ecosystem and system level problems
    • Experience with payment integrations is a plus
    • ML and experimentation experience

About Stripe

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Stripe powers businesses all over the world, from the new startup that just launched yesterday to the Fortune 500 companies that we all know and love. Stripe is headquartered in San Francisco, with offices in Dublin, London, Paris, Singapore, Tokyo, and more.
Learn more about Stripe
Size
4,000 employees
Industry
Finance & Insurance
Founded
2010
* Ladders Estimates

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