Job DescriptionWe are seeking a highly experienced and motivated Product Manager, AI Solutions to join our AI Solutions team within Operations & Technology. In this role, you will work on enterprise products and agents utilizing Generative AI to create impactful solutions. This role will involve product management, cross-functional collaboration, strategic planning, hands-on execution, and leadership, ensuring that our products meet both organizational goals and stakeholder needs.
Key ResponsibilitiesProduct Development:
- Collaborate with cross-functional teams and stakeholder community, including Program Management, Product, Engineering, Scrum, and leadership, to scope, develop, and implement GenAI products.
- Develop a deep understanding of stakeholder needs to define detailed, actionable requirements and write user stories for engineering work.
- Partner with cross-functional teams to define and sustain an outcome-based roadmap grounded in customer insights and business priorities.
- Perform product testing to ensure functionality, accuracy, and performance as well as conduct demos.
- Own and maintain products, utilizing feedback to iterate and refine features continuously.
Strategic Execution & Stakeholder Engagement:
- Drive the execution of product roadmaps, ensuring alignment with strategic goals and long-range plans.
- Partner with internal and external stakeholders (including vendors) throughout the end-to-end GenAI use case lifecycle.
- Prepare and deliver decks, reports, metrics, recommendations, and other resources to stakeholders and executives.
Innovation:
- Stay informed on emerging AI, LLM, machine learning, and similar technologies as well as the latest vendor offerings.
- Contribute to identifying reusable enterprise GenAI patterns to streamline future implementations.
- Identify opportunities to enhance products, improve operational processes, and drive overall efficiency.
- Additional duties as needed.
QualificationsBasic Qualifications:- Bachelor's degree in computer science, Engineering, or a related field (or equivalent professional experience)
- 5+ years of related professional experience (e.g., experience in product management or development, ideally with a focus on AI)
- Excellent verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences.
- Proven experience as a Product Manager, preferably in managing LLM based Conversational agents.
- Exceptional product management, organizational skills, attention to detail, and the ability to manage multiple priorities effectively.
- Strong understanding of agile methodologies, UI/UX principles, and conversational AI technologies.
Desired Characteristics:- Strong collaboration skills and the ability to build relationships and foster partnerships across teams.
- Advanced technical, quantitative, analytical, research, and problem-solving skills.
- Self-starter with the ability to succeed in a fast-paced, evolving landscape.
- Familiarity with UI/UX principles and their application to product development.
- Experience with product management tools like Jira, Confluence, and Airtable.
- Proficiency with Lucidchart, Word, PowerPoint, Excel, and SharePoint.
- Experience in the Media & Entertainment industry.
- Knowledge of data governance, privacy and legal compliance, cyber security, and best practices in ethical AI.
Additional Requirements:- Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of four days per week.
- This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $120,000 - $145,000.
