Product Manager, Multi-Cloud Trust & Safety

Anthropic$305K — $385K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of professional experience in product roles.
  • 5+ years of experience in platform product roles for high-scale software.
  • Strong capability to navigate fast-paced, ambiguous environments with autonomy.
  • Excellent written communication skills with an ability to simplify complex concepts.
  • Fluency in both policy and technical details, able to liaise across diverse stakeholder groups.

Responsibilities

  • Own multi-cloud strategy for safeguards across cloud partners.
  • Design product experiences for managing eligibility and controls for high-trust users.
  • Build a collaborative threat intelligence network with major cloud providers.
  • Drive transparency and compliance with customers regarding data management.
  • Develop fraud prevention measures for partner sales, encompassing abuses and risk controls.
  • Translate fraud signals into actionable product requirements in collaboration with cloud partners.
  • Engage with enterprise security leaders to prioritize product roadmap according to compliance needs.

Benefits

  • Hybrid working policy with flexibility to work remotely and in-office.
  • Visa sponsorship available for candidates based on role requirements.
  • Encouragement for underrepresented groups to apply, promoting diverse perspectives.
Full Job Description
About the Role

A large and growing share of Claude usage reaches customers through our cloud partners - Amazon Bedrock, Google Cloud's Agent Platform, and Microsoft Foundry. These surfaces require bespoke solutions so our approaches have to be designed for third-party distribution from the start. In this role you will own how Anthropic's model safeguards, fraud defenses, and compliance posture show up on every cloud.

Responsibilities:

Model Safety Across Clouds
  • Own the multi-cloud strategy and roadmap for our safeguards - data retention, automated review, human review, and enforcement - designed to fit each partner's operating model
  • Design product experiences and operations paths for managing eligibility criteria, verification paths, and the controls attached to differentiated capabilities for higher-trust organizations
  • Build threat-intelligence sharing with AWS, Google, and Microsoft so misuse is detected and acted on consistently across surfaces
  • Drive our transparency commitments to customers and partners on data access, review, and enforcement

Fraud & Abuse
  • Own fraud and abuse defenses for partner-sold offerings: bot and mass-registration abuse, pre- and post-sale risk controls, and chargebacks where the partner owns billing
  • Define the fraud signals we exchange with each cloud partner and turn them into product requirements that influence growth initiatives

Cross-functional Leadership
  • Engage directly with enterprise security, risk, and compliance leaders to understand their requirements and turn them into roadmap priorities
  • Be Anthropic's product counterpart to trust & safety, security, and compliance teams at AWS, Google, and Microsoft
  • Work with Safeguards, Inference, Policy, Security, Legal, and multi-cloud engineering to ship one coherent set of controls across three clouds
  • Partner with sales and partnerships to support enterprise evaluations where data-handling and safety requirements are decisive
  • Work with marketing and partner teams on how we position our safeguards externally


Minimum requirements:
  • Have 10+ years of experience.
  • Have 5+ years of product experience in platform product roles on high-scale, enterprise- or developer-facing software.
  • Operate with high autonomy in ambiguous, fast-moving environments, with a track record of executing across teams and organizations.
  • Are an excellent written communicator and able to drive clarity out of complexity.
  • Are equally fluent in policy nuance and systems detail, and can explain the tradeoff between them to lawyers, engineers, go to market teams, and partner executives alike.

Preferred requirements
  • Prior product experience in trust & safety, security, privacy, or compliance.
  • Have built or shipped products with a hyper-scaler as a partner - you know how to align strategic goals and deliver impact over multiple quarters in partnership with an external third party
  • Have owned a top line revenue target while being held to counter-risk outcome - a fraud-loss number, an abuse rate, a compliance authorization, an enforcement program - not just a product roadmap.
  • Direct experience on a trust & safety, fraud, or security product team at AWS, GCP, or Azure - or at an ISV that ships through one of their marketplaces.
  • Background in AI safety, content moderation, or abuse-detection systems.
  • Designed incident-response or escalation processes that span more than one company.


The annual compensation range for this role is listed below.

For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$305,000-$385,000 USD

Logistics

Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

About Anthropic

Anthropic is an artificial intelligence research lab that focuses on developing AI systems that are safe, reliable, and trustworthy. The company was founded in 2019 by Dr. Yoshua Bengio, a leading AI researcher and winner of the Turing Award. Anthropic's research is focused on developing AI systems that can learn from small amounts of data, reason about complex systems, and interact with humans in a natural way. The company is based in New York City and has a team of experienced AI researchers and engineers.
Learn more about Anthropic
Size
50 employees
Industry
Founded
2019

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