Product Manager-Loyalty

Inspire Brands, Inc. • $90K — $130K *
Atlanta, GA 30349In-Person
Food & Beverages
5 - 7 years of experience
3 days ago
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, Computer Science, or related field
  • 5-7 years of product management experience
  • Demonstrated thought leadership in digital experience solutions
  • Proven experience collaborating across business and IT contexts
  • Track record of driving digital innovation and achieving business goals
  • Experience with loyalty and offer programs is a plus
  • Strong problem-solving skills with adaptability to changing priorities

Responsibilities

  • Drive product strategy and roadmap execution to enhance guest experiences
  • Lead end-to-end product strategy and lifecycle management
  • Partner across brands to align stakeholders and define solutions
  • Design and optimize user-centric product experiences
  • Measure and continuously improve product outcomes through KPI management

Benefits

  • Work with a distinctive portfolio of leading restaurant brands
  • Opportunity to shape loyalty experiences at a large scale
  • Collaborative environment partnering with diverse teams
  • Engagement in both digital and in-store customer touchpoints
  • Potential for professional growth in a dynamic industry
Full Job Description

ThisProduct Managerrolewillshapethe future of loyalty at Inspire Brands byturningcustomer insights, market trends, competitive intelligence, and business priorities intomemorable experiencesthat drive growth, engagement, and measurable impact. Working across adistinctiveportfolio of leadingrestaurantbrands,they willdefinetheloyalty productroadmap,advanceprogramstrategy, and bring bold ideas to lifeacross digital and in-restaurant touchpoints.

This role sits at the intersection of guest and team member experience, business strategy, and technology. They willleadloyaltyinitiatives from concept to launch, partnering with engineering, design, analytics, operations, marketing, and business stakeholders to solve complex problems, unlock new opportunities, anddeliverscalable capabilities that producemeaningful outcomes.

Great candidates are naturally curious, relentlessly customer-focused, andcompelling storytellers that bridge insights into actionable strategy. They connect data, insights, customer behavior, and emerging trends to challenge assumptions, make smart tradeoffs, align teams, and elevate loyalty across the organization and customer journey.

RESPONSIBILTIES

  • Drive product strategy and roadmap executionbyidentifyingopportunities that improve guest experiences and business operations, prioritizing investments based on customer, business, and performance insights.

  • Lead end-to-end product strategy and lifecycle management, defining roadmaps, prioritizing investments, and guiding products from concept through launch, growth, and retirement.

  • Partner across brands and enterprise functions to align stakeholders, define solutions, and deliver scalable technology capabilities that meet businessobjectives.

  • Design andoptimizeuser-centric product experiences, translating business needs into scalable solutions, requirements, and workflows that deliver intuitive and effective experiences for administrators, operators, and guests.

  • Measure, enable, and continuously improve product outcomesthrough KPI management, program planning, change management, training, and stakeholder education to maximize business impact and adoption.

EDUCATION AND EXPERIENCE QUALIFICATIONS

  • 4 Year Degree and/or Bachelor's Degree

  • Required Minimum:Bachelor's degree in Business, Marketing, ComputerScience,or related field

  • 5-7 years of experienceofproduct management practices, agile methodologies, and test-driven development experience.

  • Demonstrated thought leadership insolving customer-facingdigitalexperience opportunities.

  • Demonstrated experience collaborating with both business and IT toaccomplishproject objectives

  • A proventrack recordof driving digital innovation and delivering outperformance tostatedbusiness goals

  • Experience working with loyalty and offer programs aplus, butnotrequired

KNOWLEDGE, SKILLS, ABILITIES

  • Deep understanding of ecommerce business, consumer mindset, digital user experience, digital designframeworksand processes

  • Strong analytical skills and an ability to lead data-driven discussions to drive alignment around prioritization and impact

  • Equipped with the digital technical fluency to be capable of understanding technical constraints and prioritizing and discussingtradeoffs between development and business teams

  • Knowledge of the range of activities related to the product development lifecycle (e.g.opportunity identification, product discovery, project execution, and post launch performance measurement and management)

  • Deep knowledge of agile delivery principles

  • Ability to translate data-driven insights, business intent, customer needs, and/or technical direction into clear, concise, well-documented product requirements

  • Excellent oral and written communication skills 6 capable of communicating in a way that conveys a clear understanding of the unique needs of widely varying audiences

  • Excellent problem-solving skills 6 ability to adapt quickly to changing business priorities and overcome unexpected challenges

  • Strong project/workflow management, prioritization, and negotiating skills

  • Ability to influence cross-functional teams and deliver results; conscientious about meeting project deadlines

  • Passion for the restaurant industry anda strong desireto help shape the future at Inspire Brands with entrepreneurial spirit

  • Self-starter personality who canoperatewith minimal supervision


About Inspire Brands, Inc.

Inspire Brands, Inc. Careers

Joining Inspire Brands, Inc. presents a prime opportunity to be part of a diverse team of professionals dedicated to pioneering innovations in the food and beverage industry. Inspire Brands, Inc. stands out as a leader in creating dynamic dining experiences and is renowned for its commitment to excellence and growth.

Explore Job Opportunities

Inspire Brands, Inc. offers a variety of job opportunities that cater to a range of skills and interests. From leadership positions that shape the strategic direction of the company to entry-level roles that build professional foundations, there is a place for every ambitious individual. Explore open positions that align with your career aspirations and skills.

Internship Programs

Kickstart a career with Inspire Brands, Inc. through robust internship programs designed to foster skills and offer real-world experience in a supportive environment. Internships are a gateway to full-time employment and provide invaluable industry exposure.

Professional Growth and Development

Inspire Brands, Inc. is committed to the professional growth of its team members. With comprehensive training programs, including leadership development and diversity training, employees are equipped to excel in their roles and advance their careers. The company supports obtaining industry-recognized certifications and continuous learning.

Culture and Benefits

The culture at Inspire Brands, Inc. is built on a foundation of innovation and teamwork. Employees enjoy a range of benefits designed to support both their professional and personal lives. Benefits include health and wellness programs, competitive compensation packages, and flexible working conditions that underscore the company’s commitment to employee well-being.

Hiring Process

The hiring process at Inspire Brands, Inc. is designed to be transparent and engaging. Candidates can expect a thorough interview process where they can showcase their skills and learn about the company’s values and opportunities for career advancement. Tips for crafting an effective resume and succeeding in interviews are available through the company’s career blog.

Networking and Career Advancement

Inspire Brands, Inc. encourages networking within the industry, offering employees opportunities to connect with leaders and peers through professional groups and company events. These interactions often lead to innovative ideas and career advancement.

Join the Inspire Brands, Inc. Team

Search for available positions that match your skills and interests. Inspire Brands, Inc. looks for passionate, curious, creative, and solution-driven team players. Start the journey to a rewarding career with Inspire Brands, Inc. and help shape the future of dining experiences globally.

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Learn more about Inspire Brands, Inc.
Industry
Food & Beverages
* Ladders Estimates

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