Product Manager, Innovation

Zipcar

$150K — $175K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience as a Product Manager in a digital-first company
  • Proven ability to improve customer metrics like conversion and retention
  • Expertise in product management and agile methodologies
  • Experience leading cross-functional teams to deliver results at pace
  • Customer-focused with strong problem-solving instincts
  • Analytical and data-driven decision maker
  • Creative thinker with a proactive approach
  • Strong communication and stakeholder management skills

Responsibilities

  • Own a critical product area within the customer journey
  • Define and prioritize product backlogs based on customer needs and business impact
  • Lead a cross-functional team to deliver high-quality product experiences
  • Ensure strong execution through agile and continuous delivery practices
  • Continuously optimize product features to improve customer engagement
  • Identify customer pain points and opportunities through insights and data analysis
  • Develop and launch innovative features that enhance customer experience

Benefits

  • Medical, Dental, Vision, Life and Disability insurance available
  • Optional voluntary benefits including pet insurance and legal assistance
  • 401(k) with company matched contributions
  • Comprehensive training for professional development
  • Employee discounts on Avis/Budget car rentals
  • Access to an Employee Assistance Program for counseling and consultation services
Full Job Description

Avis Budget Group is looking for a customer-obsessed Product Manager to own and evolve  critical parts of our customer journey. Reporting into the VP of Product, this role will focus on  innovating and delivering new products that delight our customers, and drive measurable business value.

You’ll operate at the intersection of customer needs, business goals, and technology—technology, leading a cross-functional team to deliver high-quality, high-impact digital experiences at pace.

What You'll Do: 

Product Ownership & Delivery

  • Own a key product area across our customer journey

  • Define and prioritize product backlogs aligned to customer needs and business impact

  • Lead your cross-functional pod (engineering, design, analytics) to deliver high-quality product experiences quickly and effectively

  • Ensure strong execution using agile methodologies and continuous delivery practices

Customer Experience & Optimization

  • Continuously optimize features and journeys to improve conversion rates, engagement, and retention

  • Identify friction points and opportunities through customer insights, data analysis, and experimentation

  • Champion a customer-first mindset in all product decisions

Innovation & Experimentation

  • Develop and launch new features, propositions, and experiences that enhance the customer journey

  • Run structured experiments (A/B testing, MVPs) to validate ideas and scale what works

  • Bring creativity and innovative thinking to solve customer and business problems

Data & Insights

  • Use quantitative data and qualitative research to inform product decisions

  • Define success metrics and track performance against KPIs

  • Partner with analytics and research teams to generate actionable insights

Collaboration & Stakeholder Management

  • Work closely with engineering, design, marketing, and commercial teams to align on priorities and deliver outcomes

  • Communicate product vision, progress, and results clearly to stakeholders

  • Build strong, collaborative relationships across the organization

Perks You’ll Get: 

  • Access to Medical, Dental, Vision, Life and Disability insurance

  • Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages

  • 401(k) Retirement Plan with company matched contributions

  • Full training to learn the business and enhance professional skills

  • Employee discounts, including discounted prices on the purchase of Avis/Budget cars

  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

What We're Looking For: 

  • Proven experience as a Product Manager or Product Owner in a high-performing digital-first company

  • Demonstrated success improving customer metrics such as conversion, revenue, and retention

  • Strong understanding of product management and agile methodologies

  • Experience leading cross-functional product teams (“pods”) to deliver at pace

  • Highly customer-focused, with a strong instinct for identifying and solving user problems

  • Analytical mindset with comfort using data and research to drive decisions

  • Creative and innovative thinker with a bias toward action

  • Strong communication and stakeholder management skills

Preferred:

  • Experience managing both B2C and B2B experiences, particularly at scale

  • Exposure to complex, omni-channel ecosystems

The annual starting salary for this position is between $150,000 - $175,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate. 

Parsippany

New Jersey

United States of America

Similar Jobs

More Consumer Technology Jobs

Find similar Product Manager, Innovation jobs: