Global Payments

Product Manager

Global Payments$100K — $120K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience with a successful track record throughout the product lifecycle.
  • Strong expertise in product strategy, roadmap development, and executive-level communication.
  • Experience in Agile environments, preferably SAFe, with a solid technical background in software development and web technologies.
  • Demonstrated problem-solving skills and ability to collaborate across cross-functional teams.
  • Proven success in managing third-party vendor relationships.
  • BS/MS degree in Business, Computer Science, Engineering, or a related field.

Responsibilities

  • Define and drive the document management product vision and roadmap to enhance Merchant and Partner experiences.
  • Translate product strategy into prioritized requirements and business cases based on customer and business impact.
  • Partner with engineering and internal stakeholders to deliver scalable solutions and successful product launches.
  • Lead Voice of Customer research and act as the subject matter expert on document management products.
  • Manage strategic relationships with third-party document management providers to influence product enhancements.
  • Serve as the primary liaison for third-party vendors, assessing solution enhancements and influencing product roadmaps.

Benefits

  • A competitive salary and benefits package that recognizes your contribution.
  • Opportunities for skills growth and career advancement within a global organization.
  • Access to learning, development, and on-the-job experiences to expand expertise.
  • A supportive, inclusive team environment where ideas are valued.
  • Opportunities to engage in community and charity initiatives.
  • A global employee assistance program to support your wellbeing.
  • Recognition through a global platform celebrating achievements.
Full Job Description
Make your mark at one of the biggest names in payments. We're looking for a Product Manager to join our ever evolving Internal Systems Product organization and help shape the future of global commerce

As the Product Professional for the Internal Systems Product organization, you will partner with dedicated engineering and operations teams to deliver best-in-class customer experiences for our Merchant business. You'll work with the teams responsible for boarding, implementation, training, and operationalizing document management solutions, ensuring customers and partners of all sizes have clarity, flexibility, and the tools they need to deliver excellent customer experiences. You will provide prioritization around strategic initiatives and user-facing roadmaps that effectively communicate key priorities with Product and Engineering to offer modern operational support tools for the business.

What you'll own

  • Define and drive the document management product vision and roadmap, identifying opportunities to improve Merchant and Partner experiences, operational efficiency, and business growth.
  • Translate product strategy into prioritized requirements, business cases, and deliverables based on customer and business impact.
  • Partner with engineering teams, internal stakeholders, and third-party vendors to deliver scalable solutions and successful product launches.
  • Lead Voice of Customer research and serve as the subject matter expert for document management products and capabilities.
  • Manage strategic relationships with third-party document management providers, influencing product enhancements and future platform development.
  • Serve as the primary liaison for third-party document management vendors, managing strategic partnerships, evaluating solution enhancements and releases, and influencing product roadmaps through ongoing feedback and collaboration.


What you bring

  • 5+ years of product management experience with a proven track record of delivering successful products throughout the full lifecycle.
  • Strong expertise in product strategy, roadmap development, and executive-level communication of recommendations and business value.
  • Experience working in Agile environments (SAFe preferred) with a solid technical background in software development and web technologies.
  • Demonstrated ability to solve complex problems and collaborate effectively across cross-functional teams in matrix organizations.
  • Proven success managing third-party vendor relationships
  • BS/MS degree in Business, Computer Science, Engineering, or a related field.


Our perks - what we'll bring for you

We know it's bigger than just your career. It's your life and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.

  • A competitive salary and benefits package that recognizes your contribution


  • Opportunities to grow your skills and build your career within a global business


  • Access to learning, development and on-the-job experiences that expand your expertise


  • A supportive, inclusive team environment where your ideas and input matter


  • Time to give back through community and charity initiatives


  • A global employee assistance program to support your wellbeing


  • Recognition through a global platform that celebrates your achievements.


https://jobs.globalpayments.com/en/why-global-payments/benefits/

At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States (or (applicable country) on a full-time basis without the need for current or future immigration sponsorship.

About Global Payments

Global Payments (NYSE: GPN) is a transaction processors and offers worldwide electronic transaction processing services through their high speed, robust electronic information networks. These networks process billions of business and consumer payment card and money transfer transactions annually for customers in the United States, Canada, Europe and Latin America. Global Payments also provides business-to-business payment card and processing services, such as money transfer, cash management, financial electronic data interchange, management information and reporting services.

Global Payments Careers

Join the dynamic team at Global Payments, a leader in payment technology services worldwide. As a pivotal player in the financial technology sector, Global Payments offers unparalleled job opportunities that propel your career forward through innovation and leadership.

Work You’ll Do

At Global Payments, you’ll engage in meaningful work that directly impacts global commerce. Our team is dedicated to redefining how money moves around the world, and by joining us, you’ll contribute to a secure, seamless payment experience for businesses and consumers alike.

Empower Your Professional Growth

Global Payments is not just a company; it's a vibrant community where career growth is fostered through comprehensive leadership and diversity training programs. We believe in nurturing the skills of our employees with advanced training and ample networking opportunities, ensuring every team member can achieve their career aspirations.

Innovate with Us

Innovation is at the heart of Global Payments. Our employees are encouraged to think big and create solutions that influence the industry. With a culture that thrives on new ideas, we provide the tools and freedom necessary for professional breakthroughs.

Join Our Inclusive Team

Diversity and inclusion are the foundations of our corporate culture. At Global Payments, we celebrate diverse perspectives and believe they contribute to our success. We are committed to creating an inclusive environment where all team members, regardless of their background, can thrive.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Global Payments has a position for you. From full-time positions to internships, our hiring process is designed to find not just the right skills but also the right fit for our culture.

Benefits That Work For You

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From health insurance to retirement plans, and flexible working conditions, we ensure our team is equipped to succeed both at work and in life.

Stay Connected

Stay up-to-date with the latest from Global Payments: - **Explore Careers**: Discover the various career paths available at Global Payments. From technology to customer support, find the role that best suits your skills and passions. - **Prepare for Your Interview**: Gain insights into our interview process and find tips on how to prepare your resume to stand out. - **Learn and Develop**: Find out more about our commitment to employee development and how we support your professional growth through continuous learning and opportunities.

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Global Payments? Explore our job opportunities and find out how your expertise can help shape the future of global payments.

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Learn more about Global Payments
Size
25,000 employees
Market Cap
$25.8 billion
Industry
Net Income
$584.5 million
Founded
1967
5 Year Trend
+31.1%
Revenue
$7.4 billion
NASDAQ

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