The Freight TMS came to Stord through the ProPack acquisition as a system known as ProPack360 (P360). We are rebuilding it - with significant AI acceleration - into Stord's native stack and integrating it with SMC3 for modern LTL rating, tendering, tracking, and document management. The system supports a ~$15M annual LTL freight business and, just as importantly, is the physical-movement backbone behind Stord's zone-skipping strategy and Standalone Parcel courier pickups.
This role owns that system and that rebuild. We are looking for a product manager with real freight and LTL depth who has rebuilt or migrated a complex operational platform before, can move fast with AI-accelerated engineering, and understands that this system is the connective tissue between the parcel network and the physical world.
What makes this role transformational:
You will own the rebuild of an acquired freight platform (P360) into Stord's native stack - an AI-accelerated, high-velocity program.
You will own the SMC3 integration for LTL rating, tendering, tracking, and document management, replacing legacy providers.
You will own the first-mile, middle-mile, and final-mile movement that makes Stord's zone-skipping strategy possible.
You will own the sortation engine that injects packages into the network and captures the actuals that protect margin.
What You'll Do:Freight TMS Rebuild (P360 12 Native Stack) (35%):- Own the rebuild of ProPack360 into Stord's native stack, including the full rebuild of the legacy frontend into React.
- Own the SMC3 integration: aggregate pricing, electronic BOL, dispatch, status notifications, and document retrieval.
- Drive the decommissioning of legacy providers and the cutover into the Stord cloud environment.
- Sequence the rebuild into deliverable phases with parallel validation before production cutover.
LTL Freight Operations (20%):- Own LTL rating, tendering, PRO assignment, and BOL management via carrier APIs.
- Own the freight work-order lifecycle from build to completion.
- Support the ~$15M annual LTL freight business and the operations team that runs it.
- Own LTL tracking, milestone visibility, and document management (PODs, invoices, weight certificates).
Zone-Skipping & Middle-Mile (20%):- Own first-mile courier pickups from brand facilities, often as consolidated LTL shipments.
- Own hub consolidation, linehaul between hubs, and final-mile injection into carriers.
- Partner with the Standalone Parcel PM so the Freight TMS reliably executes the physical legs the Parcel API routes.
- Own the logistics logic that makes zone-skipping economical.
Sortation Integration (15%):- Own the sortation engine and the integration with sortation hardware (e.g. NPI Xstream).
- Own the decision-engine requirements that process scan data and return sort instructions within tight latency bounds.
- Own the automated capture of actuals (weight/dims) that feeds real-time auditing and margin preservation, in coordination with Core TMS.
Carrier & Infrastructure Partnerships (10%):- Serve as the product relationship owner for LTL carriers and LTL API infrastructure partners (SMC3).
- Manage relationships with sortation hardware and middle-mile partners.
- Represent Freight TMS needs in technical and commercial discussions.
What You'll Need:Freight & LTL Domain Expertise:- Hands-on experience with LTL freight operations: rating, tendering, PRO/BOL, and carrier tracking.
- Understanding of freight document workflows (BOL, POD, weight certification) and the freight work-order lifecycle.
- Familiarity with LTL carrier APIs and infrastructure providers (SMC3 or comparable).
- Understanding of first-mile, middle-mile, and final-mile movement and the economics of consolidation and zone-skipping.
System Rebuild & Migration Experience:- Track record rebuilding or migrating a complex operational system without disrupting the business it supports.
- Comfort sequencing a large rebuild into phases with clear cutover and validation steps.
- Experience working with AI-accelerated engineering to move quickly while managing risk.
- Pragmatism about technical debt, legacy behavior, and what must be preserved versus improved.
Operational & Logistics Fluency:- Experience building products for operations teams that run real physical workflows.
- Understanding of how warehouse, sortation, and transportation systems connect.
- Comfort with latency, throughput, and reliability requirements for systems tied to physical operations.
Product Execution & Collaboration:- Strong concept docs, user stories, test/migration plans, and acceptance criteria.
- Experience in a defined product-engineering workflow with clear handoffs.
- Ability to coordinate with adjacent product areas (Standalone Parcel, Core TMS) on shared flows.
What Gets Us Really Excited:- You have rebuilt or migrated a freight, TMS, or operational system and can talk through how you de-risked the cutover.
- You have deep LTL or freight experience and understand rating, tendering, and document workflows.
- You have built products that drive physical movement - pickups, consolidation, linehaul, sortation.
- You have worked with AI-accelerated engineering and have a point of view on where it helps and where it doesn't.
- You understand that this system is the bridge between the parcel network and the physical world.
- You have shipped AI-powered features in a logistics or operations product and have strong opinions on where the technology genuinely improves outcomes - and where it doesn't.
- You have a track record of shipping features that measurably improved operational efficiency.
- You thrive in fast-paced, high-growth environments where the roadmap evolves with the business.