Stripe

Product Manager, Connected Account Onboarding Experiences

Stripe$135K — $160K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of product management or founder experience
  • Experience in leading complex product roadmaps
  • Proven ability to partner with engineering, design, and data teams
  • Strong analytical skills for defining metrics and running experiments
  • Excellent communication skills for articulating user problems
  • Experience with complex platforms or regulated products
  • Capacity to work autonomously in a fast-paced environment
  • Background in high-growth companies.

Responsibilities

  • Set vision, strategy, goals, and global roadmap for onboarding experiences.
  • Lead execution across cross-functional teams and external partners.
  • Utilize funnel metrics and user research to enhance onboarding conversion.
  • Translate regulatory and partner requirements into user-friendly experiences.
  • Develop scalable onboarding foundations for various platform models and geographies.

Benefits

  • Opportunity to work in a high-impact, fast-evolving tech ecosystem.
  • Access to a collaborative and cross-functional team environment.
  • Possibility to influence product direction and strategy globally.
  • Involvement in cutting-edge innovations like AI-driven user experiences.
Full Job Description
About the team
Connect Platform

Connect is Stripe's platform for businesses that serve other businesses. It helps platforms onboard and verify participants, manage accounts, accept payments, and pay out funds without building payments, compliance, or financial services infrastructure themselves.

The Connect Risk team builds the risk management capabilities that help platforms operate safely from day one, including onboarding, Know Your Customer (KYC) verification, fraud and credit risk management, and tax reporting. As AI-native platforms and marketplaces emerge, this work helps Stripe support increasingly dynamic global ecosystems.
What you'll do

You will own Connected Account Onboarding Experiences, the products and journeys that help platforms onboard their users safely, compliantly, and with minimal friction. You will shape experiences from sign-up and authentication through readiness to use Stripe products, across application programming interfaces (APIs) and hosted or embedded user interfaces (UI).

You will use funnel data, user research, and experimentation to improve conversion while meeting Stripe's commitments to regulators and financial partners. You will set the strategy for what should be standardized or configurable across platform business models, products, and geographies, including opportunities to use artificial intelligence (AI) and agentic interfaces.
Responsibilities
  • Set the vision, strategy, goals, and roadmap for Connected Account Onboarding Experiences globally.
  • Lead cross-functional execution across Connect, Risk, engineering, design, data science, and partner-facing teams.
  • Use funnel metrics, user research, and experimentation to identify friction and improve onboarding conversion.
  • Translate risk, regulatory, and partner requirements into intuitive experiences across APIs, platform tools, and connected-account UI.
  • Build scalable onboarding foundations that support different platform models, geographies, and evolving AI-enabled experiences.
Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
  • 6+ years of product management or product-focused founder experience
  • Experience leading complex, multi-quarter product roadmaps and aligning internal teams and external partners around shared goals
  • Demonstrated experience partnering with engineering, design, and data teams to build products and systems at scale
  • Strong analytical skills, including defining success metrics, running experiments, and using data to improve business outcomes
  • Strong written and verbal communication skills, with the ability to articulate user problems and product decisions clearly
  • Experience working on complex platform, ecosystem, or regulated products.
  • Ability to operate with autonomy in a dynamic environment.
  • Experience working in high growth companies and products.
Preferred qualifications
  • Experience in payments, financial technology, or financial infrastructure
  • Experience building user onboarding solutions in enterprise or business-to-business (B2B) industries through APIs or user interfaces
  • Experience redesigning traditional user journeys through AI and building agentic interfaces

About Stripe

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Stripe powers businesses all over the world, from the new startup that just launched yesterday to the Fortune 500 companies that we all know and love. Stripe is headquartered in San Francisco, with offices in Dublin, London, Paris, Singapore, Tokyo, and more.
Learn more about Stripe
Size
4,000 employees
Industry
Founded
2010

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