Product Manager, Airport Operations

Greater Toronto Airports Authority

$90K — $120K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in technology product management with a focus on digital products for airlines or airports.
  • 3+ years of experience in cross-functional leadership and vendor relationship management.
  • Familiarity with digital platforms, APIs, and systems integrations within operational environments.
  • Competence in design thinking frameworks for problem definition and solution development.
  • Excellent communication and storytelling skills for stakeholder alignment.
  • Proficient in product and collaboration tools like Jira, ProductPlan, and Figma.
  • Bachelor's degree in a relevant field; Agile certifications are a plus.

Responsibilities

  • Shape product vision, roadmap, and objectives aligned with business goals.
  • Lead product discovery with stakeholders to identify opportunities and risks.
  • Translate customer needs into product specifications and user stories.
  • Manage a product backlog that balances features and technical requirements.
  • Measure product performance using analytics for prioritization.
  • Coordinate release planning and align with Technology Delivery teams.
  • Ensure compliance with IT security and architectural standards.

Benefits

  • Opportunity to lead digital transformation in a pivotal sector.
  • Cross-functional collaboration with diverse teams and departments.
  • Exposure to cutting-edge digital platforms and technology.
  • A dynamic work environment focusing on continuous improvement.
  • Possibility of obtaining Transportation Security Clearance.
Full Job Description
What can you expect from this position?

Reporting to the Associate Director, Product Management, the Product Manager plays a pivotal role in advancing Pearson's digital transformation by leading the vision, strategy, and delivery of digital products that improve passenger experience and operational efficiency. You will steward a persistent, cross functional product team and translate complex operational and customer needs into secure, reliable, and high value digital solutions. In this role, you will shape value hypotheses, prioritize increments, guide discovery through optimization, and ensure delivery excellence across the entire product lifecycle.-functional product team and translate complex operational and customer needs into secure, reliable, and high-value digital solutions. In this role, you will shape value hypotheses, prioritize increments, guide discovery through optimization, and ensure delivery excellence across the entire product lifecycle.

As a Product Manager, you will:

  • Shape the product vision, roadmap, and measurable objectives aligned with journey and business priorities.
  • Lead product discovery with internal partners, frontline users, and vendors to uncover opportunities, risks, and insights.
  • Translate operational and customer needs into clear product specifications and user stories.
  • Own and manage an integrated product backlog, balancing features, technical debt, compliance, and experience outcomes.
  • Measure product performance and health, using analytics to drive prioritization and optimization.
  • Coordinate release planning with Technology Delivery, ensuring readiness and alignment across functions.
  • Partner with IT Security, Enterprise Architecture, and other domain teams to ensure standards and risk posture are met.
  • Lead effective communication of product updates through portfolio forums and stakeholder sessions.
  • Foster cross-functional team collaboration, experimentation, and continuous improvement.


This is the role for you, if you have:

  • Minimum 5+ years of progressive experience in technology product management with a proven track record of delivering impactful digital products for airlines or airports, with strong preference for experience delivering solutions for airport operations.
  • 3+ years of cross-functional leadership experience, with the ability to influence without authority and manage vendor relationships effectively.
  • Knowledge of digital platforms, APIs, systems integrations, UX principles, and customer journey mapping, ideally within complex operational environments.
  • Experience applying design thinking frameworks to define problems, validate assumptions, and shape high value solutions.
  • Strong communication, storytelling, and facilitation skills to align diverse stakeholders around shared goals and product outcomes.
  • Proficiency with modern product and collaboration tools, such as Jira, ProductPlan/Roadmunk, Figma/Miro, and product analytics platforms.
  • Bachelor's degree in Business, Technology, Engineering, or a related field, with Agile product certifications (e.g., CSPO, Pragmatic, SAFe) considered an asset.
  • Ability to obtain and retain Transportation Security Clearance at the designated level for the position.


This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.

Similar Jobs

More Jobs at Greater Toronto Airports Authority

More Transportation Jobs

Find similar Product Manager, Airport Operations jobs: