Product Manager, AI Quality

Glean

• $160K — $240K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of product management experience in SaaS companies, focusing on large enterprise clients.
  • Experience building or collaborating with LLMs for large-scale products is highly valued.
  • Strong technical background with UX and API-driven products.
  • Outstanding written and verbal communication skills.
  • Demonstrated ownership and initiative in delivering results.
  • Ability to collaborate effectively with cross-functional teams.
  • A growth mindset and eagerness to learn and adapt.

Responsibilities

  • Engage deeply with customers to understand their knowledge needs.
  • Develop significant components of the product roadmap aligning customer insights with company vision.
  • Empower the team by providing clear context, direction, and alignment.
  • Drive customer-centric decisions, set priorities, and ensure efficient execution.
  • Coordinate activities across leadership, go-to-market teams, and other stakeholders.
  • Establish scalable processes to adapt to rapid team and company growth.

Benefits

  • Comprehensive medical, vision, and dental coverage.
  • Generous time-off policy for work-life balance.
  • 401k plan to assist in long-term financial goals.
  • Home office improvement stipend for remote work setup.
  • Annual education and wellness stipends for personal development.
  • Regular company events to enhance team culture.
  • Daily healthy lunches to support employee wellbeing.
Full Job Description
About the Role:

As Glean's PM for Glean Model Hub, you will evaluate LLM models, define the roadmap for growing Glean's LLM portfolio, manage relationships with inference and model providers, and determine product strategy for allowing customers to experiment with different LLMs. You will own projections of LLM usage, cost, and capacity planning while driving customer enablement and their upgrade adoption journey for the latest LLMs and LLM-native capabilities.

You will:

  • Spending a lot of time with our customers to deeply understand their knowledge needs
  • Developing key parts of our product roadmap, marrying customers' needs with our product vision
  • Empowering your team by giving context, setting direction, and building alignment
  • Driving customer-focused decisions, clear prioritization, and efficient execution
  • Coordinating cross-functionally with with leadership, go-to-market teams, and other key stakeholders across the company
  • Building processes that will scale as our team and company go through rapid growth


About you:

  • You have 4+ years of experience in product management at SaaS companies, primarily serving large enterprises with responsibilities spanning AI/ML Ops and external-facing platform capabilities.
  • Having built or worked with LLMs for at-scale products is a major plus.
  • You have a strong technical background and experience with both UX and API driven products and 3rd party product partnerships.
  • You are an excellent written and verbal communicator.
  • You have a proven track record of taking ownership, taking initiative, and delivering results.
  • You collaborate effectively with cross-functional partners.
  • You have a learning and growth mindset.
  • You are mission-first and understand that your success is measured by your product and team's success.
  • You are an early adopter in building with or adopting AI for your own product craft and you are excited about helping customers accelerate their own AI adoption journey.


Location:

  • This role is hybrid (3-4 days a week in one of our San Francisco office)


Compensation & Benefits:

The standard base salary range for this position is $160,000 - $240,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

#LI-HYBRID

AI-First Mindset at Glean:

At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today - prior Glean experience isn't required.

Similar Jobs

More Jobs at Glean

More Consumer Technology Jobs

Find similar Product Manager, AI Quality jobs: