Wells Fargo

Product Management Senior Manager- Decision and Onboard My Customer

Wells Fargo$120K — $150K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in Product Management or equivalent experience.
  • 3+ years in a management or leadership role.
  • Strong skills in risk and dependency management.
  • Excellent verbal and written communication capabilities.
  • Ability to facilitate change in a dynamic environment.
  • Demonstrated partnership-building skills across teams.
  • Experience with Agile methodologies.

Responsibilities

  • Define product vision and multi-quarter strategy.
  • Establish and track OKRs and performance indicators.
  • Ensure products align with customer needs and deliver measurable value.
  • Conduct industry and customer research to identify trends and risks.
  • Resolve cross-product dependencies and prioritization conflicts.
  • Engage customers and stakeholders throughout the product lifecycle.
  • Manage product investment and prioritize resources effectively.

Benefits

  • Opportunity to shape product strategy at a national level.
  • Engagement with diverse teams and stakeholders.
  • Development of leadership and management skills.
  • Access to professional development and training.
  • Potential for career progression within a reputable organization.
Full Job Description

About this role:

Wells Fargo is seeking a senior product management leader for the Decision and Onboard My Customer product area for Cards and Personal Loans. This role is responsible for setting the product vision and translating it into a clear, prioritized roadmap that delivers customer and business value while maintaining a strong risk and compliance focus.

This leader will drive alignment across product, technology, and business partners, ensuring solutions are customer-centered, scalable, and effective. The role requires balancing strategic planning with execution, proactively identifying market trends, resolving prioritization challenges, and enabling teams to deliver outcomes.


In this role, you will:

  • Define and communicate the product vision and multi-quarter strategy aligned to enterprise and business goals
  • Establish, track, and evolve OKRs and performance indicators across a 60quarter roadmap, including epics and key deliverables, with a strong risk and compliance lens
  • Ensure products and experiences solve customer problems, meet business needs, and deliver measurable value through usability and desirability
  • Conduct ongoing industry, technology, and customer research to identify trends, risks, and opportunities
  • Resolve cross-product dependencies, sequencing, and prioritization conflicts in partnership with architecture, technology and product peers
  • Engage customers, stakeholders, and partners throughout the product lifecycle to inform decisions and improve outcomes
  • Remove barriers impacting delivery and drive accountability to achieve customer and business results
  • Manage product investment by allocating capacity and budget to highest-value priorities
  • Manage and develop teams of professionals, supporting the development and execution of strategy within Card and Personal Loans Product Delivery Team
  • Engage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomes
  • Identify and recommend opportunities for programs and initiatives with impact across the business line and may have impact beyond the business line
  • Determine appropriate strategy and actions of the team to meet moderate to high risk deliverables
  • Collaborate with and influence all levels of professionals, including senior managers
  • Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in aligned department or business group
  • Develop and guide a culture of talent development to meet business objectives and strategy


Required Qualifications:

  • 7+ years of Product Management, product development, strategic planning, process management, change delivery, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of management or leadership experience


Desired Qualifications:

  • Strong risk management and dependency management skills
  • Excellent written and verbal communication skills, including executive-level communication
  • Ability to lead organizational change in a dynamic, matrixed environment
  • Proven ability to build partnerships across teams and influence without direct authority
  • Comfortable operating in ambiguity and driving structured problem solving
  • Recognized as a thought leader or subject matter expert
  • Proactive, innovative, and customer-focused mindset
  • Experience with Agile practices (e.g., Scrum, Kanban) and tools such as Jira and Confluence

Posting End Date:

26 Jul 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

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Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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