What you’ll be doing…

As a Product Engineer of the Business Product Engineering organization, you will be working in network technology and AI of the Enterprise Network team. This role will bridge the technical engineering teams and business operations across Verizon Business Group (VBG), 5G Acceleration, and Network divisions, including Engineering and Operations. The objective of this role is to simplify complex 4G/5G Private Wireless Networks (PWN) so customer teams can manage their networks easily. This role will design and refine the central dashboard that makes network status clear, actionable, and easy to use.

You will be responsible for the following but not limited to:

• Collaborating directly with customers and business product managers to gather requirements and translate them into actionable product features.
• Guiding the product roadmap to meet enterprise customer needs effectively
• User Stories & Planning: Translating customer needs into clear user stories and testable Acceptance Criteria (AC) for engineering teams.
• Technical Collaboration: Partnering with developers to build, test, and release features, using zero-touch automation to streamline deployment.
• System Architecture: Driving  the system architecture design for the dashboard while leading architectural solutions for new product requirements.
• Data & Dashboards: Turning complex network metrics (Core/RAN health, signaling, RF performance) into simple, clear dashboards and reports.
• AIOps & Alerting: Bringing AIOps capabilities to simplify the user experience, enhance operational efficiency, enable proactive anomaly notifications and define alerting thresholds to reduce redundant noise and provide clear troubleshooting steps.

You’ll need to have: 

• Bachelor’s degree or one or more years of work experience.
• Experience in technical product management with skills in writing user stories and AC in engineering environments.
• Experience in 4G/5G network and understanding of Core and RAN technologies to diagnose connection issues and performance bottlenecks.
• Knowledge of security integration and vulnerability management tools including Prisma, Twistlock, and SonarQube.

Even better if you have one or more of the following:

• Knowledge of 3GPP standards and protocols (SIP, Diameter, IPSec, TCP/UDP is a plus).
• Advance knowledge of AIOps and the development of predictive network models for real-time orchestration.
• Agile Sprint Execution: Lead sprint refinement, backlog grooming, and release planning within an Agile software delivery environment to translate enterprise customer needs into prioritized epics and user stories
• Experience in cross-functional collaboration/leadership, ability to balance priorities between business stakeholders, operations, and development teams.
• Knowledge of Figma for crafting intuitive UI/UX designs that elevate the end-user customer experience.
• Experience in constructing real-time dashboards utilizing APIs, WebSockets, and event-driven architectures.
• Familiarity with distributed database architectures (MySQL, MongoDB, Cassandra) to understand the storage layer's impact on dashboard performance.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.