Job Description

Job Summary

The Product Engineer (Electrical Engineer - Power Switching & Distribution) is the end-to-end design owner for assigned AC power products within Power Switching & Distribution portfolio (RPP, PDU, STS, transformers). This role is accountable not only for technical correctness, but for issue closure, documentation completeness, and lifecycle health of released products.

The Product Engineer operates at the intersection of engineering, manufacturing, field service, sales, and customers, translating field reality into durable design improvements. Success in this role requires strong technical judgment, disciplined follow-through, and comfort engaging directly with customers and factories when problems arise.

Responsibilities:

1. Design Ownership & Technical Accountability

• Serve as design owner and subject matter expert for assigned Power Switching & Distribution products across their full lifecycle (release, sustainment, cost-out, and sunset).
• Support technical decisions, trade-offs, and change rationale; ensure they are documented, reviewed, and traceable.
• Invent, prototype, test, and implement design changes to:
  • Prevent recurrence of field or factory issues
  • Address obsolescence and reliability risks
  • Reduce cost or improve manufacturability
  • Add measurable customer value

2. Issue Resolution & Closure Discipline

• Lead structured troubleshooting of emergent issues in customer sites and factories, including root cause analysis and corrective action definition.
• Drive issues to clear closure, ensuring fixes are validated, documented, released, and communicated.
• Coordinate across R&D, manufacturing engineering, quality, and suppliers to eliminate repeat failures.
• Travel to customer and Vertiv factory sites as needed to support investigations, witness testing, or technical escalations (typically every 3-6 months).

3. Customer & Commercial Engagement

• Interact directly with customers to support:
  • Technical questions during quoting and sales
  • Field issue resolution
  • Customer witness testing
• Represent engineering with credibility and clarity, especially when explaining technical limitations, risks, or corrective actions.

4. Documentation & Knowledge Transfer

• Create, revise, and maintain high-quality technical documentation, including:
  • User manuals
  • Technical specifications
  • Submittal drawings
  • Application notes and internal design records
• Ensure documentation reflects as-built and as-supported reality, not just original design intent.
• Contribute to internal knowledge bases to reduce reliance on tribal knowledge.

5. Hands-On Engineering Support

• Safely operate products and test equipment up to 600 VAC and 1 MW in support of testing and investigations.
• Design, build, or modify simple test setups and fixtures as required to support failure analysis or validation testing.

Requirements:

• Bachelor's degree in Electrical Engineering or related discipline.
• 3--8 years of experience in one or more of the following:
• Data center power infrastructure or operations
• Commercial or industrial power systems
• UPS, switchgear, RPP, PDU, or STS design/support
• Embedded firmware interaction, sensors, or controls
• Strong planning, organization, and technical documentation skills.
• Demonstrated ability to work across functions in a fast-paced, operational environment.
• Proficiency with standard engineering tools (spreadsheets, CAD, documentation tools).
• Preferred Qualifications
  • Experience with power infrastructure or switchgear operation, design, or sustainment engineering.
  • Working knowledge of NEC and applicable electrical standards.
  • Experience with 2D CAD tools.

The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.

Our Core Principles: Safety | Integrity | Respect | Teamwork | Inclusion

Our Strategic Priorities

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

Vertiv Behaviors

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

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