Job DescriptionPosition Summary: The Product Engineer is the customer-facing technical authority for Vertiv's Data Center DC Power portfolio. Residing within Engineering and working closely with Product Management, this role bridges product strategy and execution - translating customer requirements into actionable engineering specifications while providing technical leadership across Sales, Service, and Account Management.
Each Product Engineer will own one dedicated product segment:
- 800V Sidecar Solutions (Air & Liquid Cooled)
- 800V Power Center Solutions
- In-Rack Power Shelves & Solutions (Air & Liquid Cooled)
Key Responsibilities:
- Gather and translate customer technical requirements into clear inputs for product development teams
- Lead the technical aspects of RFQ proposals, including concept development, schematics, block diagrams, and MCAD/ECAD files
- Provide input to product design reviews and aid specification alignment - ensuring customer needs match engineering's interpretation
- Create and oversee customer-facing technical documentation (user manuals, application guides, submittal packages, technical bulletins) to ensure accuracy and clarity
- Deliver product training to internal and external customers including Sales, Service, and Manufacturing
- Provide technical field support for installed products, acting as liaison between customers and Engineering
- Communicate market and customer feedback to drive product development via stage-gate process
- Collaborate with Product Management on product strategy, technical questions, and roadmap input
- Support trade shows, customer site visits, and technical presentations
- Maintain product configurator BOM structure and support NPDI engineering deliverables
Requirements:
- Bachelor's degree in Electrical Engineering (BSEE), Mechanical Engineering (BSME), or Systems Engineering
- 5-7 years of relevant experience (2-4 years considered for exceptional candidates)
- Excellent written and verbal communication - able to convey complex technical information clearly and concisely
- Self-directed with the ability to manage multiple priorities across stakeholders
- Proficiency generating schematics, block diagrams, and technical illustrations
- Ability to respond to technical support and execution tasks quickly and accurately under time pressure
- Comfortable engaging directly with customers at all levels - from field technicians to engineering leadership
- Strong analytical thinking with the ability to evaluate customer applications and propose technically sound solutions
- Knowledge codes and standards such as UL, IEC,NEC, and NFPA 855
- Ability to understand both electrical and mechanical design elements for power infrastructure products
Preferred Qualifications:
- DC power or data center power background
- Applications or field engineering experience
- Visio, ECAD, or Pro/E proficiency
- Familiarity with power conversion
25% travel required - domestic and international
