JP Morgan Chase & Co.

Product Director Speech and Voice AI/ML

JP Morgan Chase & Co. • $150K — $200K *
New York, NY 10025In-Person
Finance & Insurance
8 - 10 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 8+ years in product management or related field.
  • Advanced knowledge of the product development life cycle and analytics.
  • Strong grasp of financial markets and business operations.
  • Proven leadership in product life cycle activities.
  • Experience in cloud computing and ML platform processes.
  • Familiarity with ML development lifecycle (MDLC).
  • Ability to translate ambiguous needs into scalable solutions.
  • Exceptional communication skills for engaging senior stakeholders.

Responsibilities

  • Build strategic relationships with clients across the firm.
  • Drive business development with a comprehensive commercial plan.
  • Excel in strategic product thinking and execution.
  • Communicate product vision to management and stakeholders.
  • Design metrics to measure product success and outcomes.
  • Test new features and engage stakeholders through previews.
  • Create launch content to showcase new capabilities and value.
  • Collect user feedback to iterate on products for ongoing value.
  • Champion AI-native working methods in product development.

Benefits

  • Collaborative work environment with cross-functional teams.
  • Opportunity to shape innovative products in voice and AI.
  • Access to cutting-edge tools and technologies in ML.
  • Involvement in high-impact projects within the financial sector.
  • Professional development opportunities in a growing industry.
Full Job Description
Job Description

As a Senior Product Manager in the Speech and Voice AI/ML Team, you will be responsible for a high-impact product domain that is experiencing rapid growth and will have a unique opportunity to shape the future of voice-enabled Applied AI as well as the future of banking. You will navigate an incredibly complex domain, innovate quickly, and ship products with the highest standards of reliability.

Job responsibilities

  • Build strong, strategic relationships with clients across the firm; you are highly collaborative, can influence senior stakeholders and interface successfully between clients, technology, and data science.


  • Drive business development by creating and executing a comprehensive commercial plan aimed at growing adoption and pursuing significant commercial impact.


  • Excel in strategic product thinking and execution, from thinking creatively and making the right bets to managing requirements and being responsible for product outcomes.


  • Effectively communicate your vision to management, stakeholders, and users. Develop and maintain a clear product strategy and roadmap.


  • Design metrics and KPIs to measure feature/product success, ensuring your team and stakeholders understand what success looks like and how it's measured.


  • Test new features, approve launches, and engage stakeholders early through previews and pilots.


  • Design and develop launch/roadshow content, and work with stakeholders to create platforms to showcase new capabilities and measurable value.


  • Collect user testimonials and feedback on a regular basis, iterating the product to create ongoing business value.


  • Champion and drive adoption of AI-native ways of working within the product team, embedding AI-assisted discovery, experimentation, and evaluation into day-to-day product development.


Required qualifications, capabilities, and skills

  • 8+ years of experience or equivalent expertise in product management or a relevant domain area.


  • Advanced knowledge of the product development life cycle, design, and data analytics.


  • Strong grasp of financial markets, organizational business functions, cross-functional financial business operations, and interdependencies across business units.


  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.


  • Experience in cloud computing and architecture, ML platform processes, and tools spanning data ingestion, data engineering, data quality, data orchestration, end-to-end infrastructure, usage/consumption, and data privacy considerations and governance.


  • Experience working on projects involving the ML development lifecycle (MDLC), including annotation, model training, model serving, scoring, pre/post-processing, productionization, feedback capture, and model governance (legal, compliance, risk).


  • Ability to convert ambiguous needs into scalable business solutions. Your solutions are driven by logic, reason, and empirical observations.


  • Strong team player who can skillfully collaborate across a cross-functional team to drive outcomes.


  • Exceptional communication skills, enabling you to represent the product effectively with senior stakeholders and influence key decision-makers.


Preferred qualifications, capabilities, and skills

  • Demonstrated prior experience working in a highly matrixed, complex organization.


  • Experience in operations, front office, or consulting within financial markets is a plus.


  • Practical knowledge of JIRA to manage execution and build roadmaps.


  • Comfortable using tools like Figma, Miro, or Zeplin for running design-thinking sessions.


About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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