Job DescriptionWhat you'll own We are seeking a strategic, customer-centric, and results-oriented Product Director of Enterprise Sales Enablement & Boarding to lead the vision, strategy, and execution of a critical product portfolio supporting the end-to-end enterprise customer lifecycle. This leader will be accountable for the platforms, capabilities, and experiences that power lead generation, sales enablement, pricing and quoting, onboarding (boarding), and workflow automation across the enterprise business. Reporting into Product Leadership, this role will lead a team of Product Managers and Product Owners while partnering closely with Sales, Commercial Operations, Boarding Operations, Risk, Engineering, Data & AI, Design, and Executive stakeholders.
The Product Director will set the strategic roadmap, establish measurable outcomes, and drive technology investments that accelerate revenue growth, improve merchant experience, reduce operational complexity, and increase automation across the enterprise journey. The role's scope aligns with the organization's strategic focus on Enterprise sales enablement, Enterprise boarding experience, Lead generation, Salesforce-driven commercial workflows, and automation across onboarding and servicing journeys.
Product Vision & Strategy- Define and own the long-term product vision across Enterprise Sales & Boarding
- Develop multi-year roadmaps aligned to company growth objectives, customer needs, and operational transformation goals.
- Establish outcome-based product strategies focused on increasing revenue, improving conversion rates, accelerating boarding speed, and reducing operational friction.
- Identify opportunities to improve straight-through processing, workflow automation, and operational efficiency.
- Drive delivery of AI and automation opportunities across the onboarding lifecycle.
Partnership & Leadership- Lead, mentor, and develop a team of Product Managers and Product Owners.
- Build a high-performing product team focused on customer outcomes, accountability, and continuous improvement.
- Create alignment across multiple product domains and shared platform capabilities.
- Partner closely with Sales leadership to improve efficiency, pipeline quality, conversion, and forecasting.
- Ensure teams maintain strong customer and merchant empathy while balancing business objectives.
- Build trusted partnerships across Commercial, Product, Technology, Operations, Risk, Compliance, and Finance.
Product Management Excellence- Champion Agile product management practices and modern product operating models.
- Establish clear product goals, OKRs, and KPI frameworks.
- Drive disciplined discovery, prioritization, roadmap management, and value realization processes.
- Ensure prioritization decisions are driven by measurable business value, customer impact, risk mitigation, and strategic objectives.
- Communicate product vision, roadmap decisions, business cases, and investment priorities to senior leadership.
- Facilitate alignment across competing stakeholder priorities while maintaining focus on strategic outcomes.
What you'll bringExperience- 7+ years of product management, sales, relationship management, business strategy, or other relevant business experience.
- Experience owning enterprise-scale products supporting sales, onboarding, customer lifecycle management, or operational workflows.
- Demonstrated success defining product strategies and delivering large-scale transformations.
- Experience managing multiple Product Managers and building high-performing product organizations.
- Strong understanding of Salesforce capabilities, architecture, and CRM ecosystems.
- Experience with enterprise sales technology stacks, including CRM, CPQ, workflow automation, lead management, and customer servicing platforms.
- Functional understanding of complex data models and integrations.
- Practical experience leveraging AI, machine learning, automation, and predictive analytics within commercial or operational environments.
- Strong knowledge of Agile product development methodologies and lifecycle.
Leadership & Communication- Exceptional executive communication and presentation skills.
- Proven stakeholder management and relationship-building capabilities.
- Experience influencing decisions across large, matrixed organizations.
- Ability to translate complex business needs into scalable product strategies.
Industry Expertise- Strong understanding of merchant services, payments, acquiring, fintech, or financial technology.
- Knowledge of enterprise merchant onboarding processes, pricing structures, risk workflows, and operational pain points.
- Understanding of sales enablement, lead generation, customer acquisition, and enterprise customer journeys.
It's a bonus if you have- Experience with Salesforce Sales Cloud, Service Cloud, Revenue Cloud, CPQ, Agentforce, or related Salesforce ecosystem products.
- Experience leading AI-enabled sales or onboarding initiatives.
- Familiarity with underwriting, KYC/CDD, compliance, risk, or merchant boarding processes.
- Experience building product strategies within complex B2B enterprise environments.
Leadership ProfileThe ideal candidate is a visionary product leader who combines strategic thinking with operational execution. They are equally comfortable discussing AI-driven lead models, Salesforce architecture, enterprise onboarding workflows, merchant pain points, and executive-level business strategy. They inspire teams, lead through influence, make data-driven decisions, and relentlessly focus on delivering measurable outcomes for our customers.
About the team Our inclusive and global teams win together every day. We're proud to have the best minds in the industry,
who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative -
always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion
that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
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Worldpay is dedicated to offering individuals rewarding career opportunities and competitive compensation. For this full-time position, the good faith estimated annual salary range upon hire is $157,800.00-$238,275.00. This range reflects what we reasonably expect to offer based on the role's responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate's experience, job-related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your location and to better understand the applicable pay scale.
