JP Morgan Chase & Co.

Product Director - Client Onboarding & Documents Platform

JP Morgan Chase & Co.$130K — $180K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in product delivery or technology applications
  • In-depth knowledge of product development life cycle and data analytics
  • Ability to influence product lifecycle activities from discovery to value management
  • Experience driving change and managing stakeholders across multiple functions
  • Extensive software product design and platform leadership experience
  • Expertise in building reusable platform capabilities like APIs and SDKs
  • Deep technical knowledge of service-oriented architecture and modern tech stacks

Responsibilities

  • Oversees product roadmap and manages business growth targets
  • Leads product lifecycle through continuous adaptation and development
  • Coaches product team on best practices and delivery strategies
  • Owns product performance and drives enhancements for business objectives
  • Monitors market trends and identifies product differentiation opportunities
  • Evolves technical product vision focusing on reusable platform capabilities
  • Collaborates with cross-functional teams for scalable technical solutions

Benefits

  • Opportunities for professional development and leadership coaching
  • Dynamic work environment that fosters continuous innovation
  • Collaboration with cross-functional teams and industry experts
  • Involvement in groundbreaking projects that address real customer needs
  • Access to advanced technologies and methodologies for product development
Full Job Description
JOB DESCRIPTION
As a Product Director in Client onboarding and documents platform, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. If you think in terms of customer journeys, API contracts, Agentic AI and business rules as first-class citizens—and can translate that into scalable architecture—this role is for you.
Job responsibilities
  • Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
  • Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
  • Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
  • Owns product performance and is accountable for investing in enhancements to achieve business objectives
  • Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
  • Own and evolve the technical product vision and roadmap, focusing on clear value propositions and reusable platform capabilities
  • Champion a “build once, configure everywhere” philosophy, designing features for reuse and leveraging asynchronous events
  • Design and govern service-oriented, rule-driven architectures with clear domain boundaries, API contracts, and event-driven patterns
  • Collaborate with cross-functional teams to deliver scalable solutions, translating complex requirements into actionable technical outcomes
  • Partner with senior stakeholders to align platform strategy, articulate technical trade-offs, and ensure compliance with firmwide standards
  • Drive platform health, resilience, and cost optimization through SRE practices, telemetry, and continuous improvement initiatives
Required qualifications, capabilities, and skills
  • 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
  • Extensive knowledge of the product development life cycle, technical design, and data analytics
  • Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Experience driving change within organizations and managing stakeholders across multiple functions
  • Demonstrate extensive experience in software product design and platform leadership, including defining value propositions, user journeys, and iterative roadmaps
  • Build and scale reusable platform capabilities such as APIs, SDKs, frameworks, and shared services for consumption across multiple teams or lines of business
  • Apply deep technical expertise in service-oriented architecture, API design, rule engines, decision management systems, and modern tech stacks (Java, Node.js, Python, cloud platforms, containerization, CI/CD)
  • Lead data architecture initiatives, including domain modeling, event sourcing, data lineage, governance, and workflow orchestration using BPM platforms
  • Integrate and experiment with Applied AI/ML, supporting modernization efforts like microservices migration, legacy system decommissioning, and cloud adoption
  • Exhibit strong leadership, communication, and collaboration skills, influencing senior stakeholders, mentoring teams, and fostering innovation in a matrixed environment
  • Deliver excellence in agile methodologies and product delivery, managing complex initiatives, implementing SRE practices, and ensuring high-quality, resilient solutions
Preferred qualifications, capabilities, and skills
  • Recognized thought leader within a related field
  • Experience in Financial services and know-how of Regulatory and Banking environment
  • Played leadership role in past experience. Knowledge of data analytics, telemetry, and platform health metrics
  • Exposure to audit and control frameworks: SOX, GDPR, data privacy, access controls, evidence capture.
  • Experience working in global, distributed teams across multiple time zones.

  • Bachelors or Masters degree in Computer Science, Product Design, or a related field (or equivalent practical experience)

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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