Job Description/Preferred Qualifications

Job Duties / Expectations

• Primary job duties are
  • Customer Engagement and Support
    • Act as a main technical contact for field and customers on ECI applications.
    • Work closely with field and customers to understand process challenges and provide optimized metrology solutions.
    • Support tool NPI installation, qualification, and production ramp at customer sites.
    • Deliver timely troubleshooting and resolution for application-related issues.
    • Develop collateral material used to support field resolution of metrology issues
    • Develop and deliver training programs
  • Process and Technology Support
    • Support advanced semiconductor applications in plating and WET cleans.
    • Assist in developing new use cases and expanding ECI capability in emerging areas.
    • Work with R&D and Engineering team on new product definition, risk assessment, package design, modeling and simulation to drive improvement
    • Provide feedback on application gaps, customer needs, and competitive insights.
    • Collaborate with field service engineers to ensure tool performance and uptime.
    • Align with global application teams to leverage best practices.
    • Oversee assigned project schedules with internal and external team, ensure on-time delivery
• Secondary duties are
  • Application Development and Demo
    • Perform typical and atypical lab and demo tests to understand customer concerns and determine possible root causes of process issues
    • Ensure measurement accuracy, repeatability, and correlation to customer reference methods.
    • Support both inline process control and offline characterization use cases.
    • Communicate customer level reports identifying process issue, test procedure and results, and next steps
• Expected travel is 30% both domestically and internationally for
  • Escalation (troubleshooting) support
  • Customer meetings

Qualifications

• Soft Skills
  • Self-motivated with ability to multi-task and learn quickly.
  • Strong communication skills both verbal and technical writing
  • Ability to work alone and/or with limited supervision.

• Technical Skills
  • Must
    • Good working knowledge of testing techniques such as spectroscopy, titration, and HPLC.
    • Understands engineering principles and techniques related to area project activities.
    • Proficiency with personal computers and industry-standard software applications (Microsoft Outlook, Word, Excel, PowerPoint, Project etc.).
    • Excellent analytical and problem-solving skills
  • Plus
    • Good working knowledge of electrochemical analysis (Cyclical voltammetry, cyclical voltametric stripping)
    • Experience in semiconductor industry
    • Proficiency in Mandarin, Korean, or Japanese

Minimum Qualifications

Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years

Base Pay Range: $108,000.00 - $183,600.00 Annually

Primary Location: USA-NJ-Totowa-KLA

KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.