JP Morgan Chase & Co.

Product Designer, Vice President

JP Morgan Chase & Co. • $175K — $210K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in user experience design or related fields.
  • Proficiency in creating visual user journey representations, including storyboards and prototypes.
  • Strong ownership of design outcomes with the ability to manage projects from concept to execution.
  • Experience in user research, from defining objectives to synthesizing actionable insights.
  • Hands-on experience with AI tools to enhance the design process.

Responsibilities

  • Develop and execute comprehensive design and research strategies aligning with business goals.
  • Create service flow diagrams, wireframes, and prototypes for both physical and digital interactions.
  • Independently conduct user research, framing questions and synthesizing findings into design direction.
  • Utilize AI tools for rapid prototyping and design iteration throughout the product lifecycle.
  • Lead end-to-end design initiatives in specific amenity domains.

Benefits

  • Opportunity to shape the future of workplace experiences through innovative design.
  • Collaborative work environment with cross-functional teams in product and technology.
  • Access to advanced AI tools for enhancing design efficiency and effectiveness.
Full Job Description
JOB DESCRIPTION

Shape the future of the workplace by designing digital experiences that blend hospitality, technology, and operations. As a Product Designer, Vice President in Amenity Services, you will play a pivotal role in shaping how employees and guests experience our workplaces, from the moment they register at reception to how they order lunch or book a conference room. Collaborating closely with product, technology, and operations, you will lead strategically important initiatives that turn everyday workplace moments into seamless, high-satisfaction experiences. Your ability to independently scope and execute research, combined with fluency in AI-accelerated design tools, will ensure our services are not only intuitive and visually compelling but also grounded in evidence and delivered with speed.

Job responsibilities

  • Develop and execute design and research strategies for initiatives across dining, pantries, conference centers, and guest registration, ensuring alignment with business objectives and user needs
  • Diagram service flows and product features, design wireframes, and prototype interactions for key physical and digital touchpoints, leading end-to-end design initiatives within a specific amenity domain.
  • Independently scope, design, and execute user research, from framing research questions and selecting methodologies to synthesizing findings
  • Leverage AI tools and technologies, including AI-assisted prototyping to accelerate design iteration, expand concept exploration, and shorten time-to-insight across the product lifecycle

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in user experience design or similar roles
  • Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
  • Strong sense of ownership and accountability for design outcomes, and can drive initiatives from ambiguity to execution
  • Ability to independently scope, design, and execute end-to-end user research, including defining research objectives, selecting appropriate methods, recruiting participants, and synthesizing findings into actionable design direction
  • Hands-on experience applying AI tools to accelerate or enhance the design process

 

Preferred qualifications, capabilities, and skills

  • Background in hospitality, workplace experience, or amenity management, with an understanding of how physical services intersect with digital tools
  • Familiarity with data-informed design decision-making, including comfort interpreting analytics or operational data to inform design strategy

 

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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