OpenAI

Product Design Manager, Growth - Consumer

OpenAI$150K — $180K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in product design leadership.
  • Experience managing teams of 8 or more designers.
  • Strong background in consumer product design at scale.
  • Proven ability to translate data and research into actionable design strategies.
  • Deep understanding of design's impact on user adoption and product success.
  • Excellent communication and relationship-building skills.
  • Passion for creating trustworthy and user-centered products.

Responsibilities

  • Lead and develop a team of product designers to achieve high performance.
  • Ensure design quality through mentorship and constructive feedback.
  • Establish a visionary framework for product discovery and user engagement.
  • Direct focus areas and prioritize design efforts effectively.
  • Collaborate with cross-functional leaders to inform product direction.
  • Integrate research and design insights to enhance user and business outcomes.
  • Foster cohesive and intentional user experiences across product surfaces.

Benefits

  • Relocation assistance for new employees.
Full Job Description
About the Role

We're looking for a Product Design Manager to lead a team focused on consumer growth. You'll manage and develop a team of eight or more product designers working across the customer journey-from discovery and onboarding through activation, engagement, retention, and expansion.

This is a design leadership role centered on building an exceptional team, setting direction, and maintaining an extraordinarily high bar for craft. You'll create the conditions for designers to do their best work, helping them navigate ambiguity, make thoughtful product decisions, and ship cohesive experiences at scale.

You'll partner closely with leaders across product, engineering, data science, research, content design, and go-to-market functions. You'll combine deep design judgment with strong business acumen, ensuring the team's work advances user needs, product quality, and sustainable business outcomes.

This role is based in our San Francisco HQ. We offer relocation assistance to new employees.

In this role, you will:
  • Lead and grow a high performing team of product designers, giving them the clarity, feedback, and support they need to do their best work.
  • Keep the craft bar high, helping the team turn complex problems into experiences that feel simple, intuitive, and cohesive from end to end.
  • Set a clear design vision for how people discover, adopt, and continue getting value from our products.
  • Decide where the team should focus, match people to the right opportunities, and make thoughtful tradeoffs along the way.
  • Work closely with product, engineering, data science, research, and business leaders to shape both the long-term direction and what we build next.
  • Bring together research, data, experimentation, and design judgment to create meaningful value for users and the business.
  • Connect the dots across teams, journeys, and surfaces so the overall experience feels intentional-not like a collection of separate features.
  • Help shape what responsible, AI-native consumer growth looks and feels like at a global scale.

You might thrive in this role if you:
  • Have experience leading and growing a sizeable product design team and know how to hire thoughtfully and help people develop.
  • Have a strong eye for craft and know how to raise the quality of the work through clear direction, thoughtful critique, coaching, and good decisions.
  • Have led design for consumer products at scale, especially across complex journeys or a portfolio of connected work.
  • Understand how design choices shape adoption, retention, revenue, and long-term product health, and use data, research, experimentation, and judgment to guide those choices.
  • Know how to find the problems that matter most and turn a fast-moving, ambiguous space into a clear vision and set of priorities.
  • Can move comfortably between big-picture strategy, portfolio planning, and the details of the work.
  • Communicate clearly, build strong cross-functional relationships, and bring teams and senior leaders along with you.
  • Are excited to rethink familiar growth patterns and create experiences that feel truly native to AI.
  • Care deeply about building products that are useful, trustworthy, and worthy of people's time.

About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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