JP Morgan Chase & Co.

Product Delivery Manager - Payments - Vice President

JP Morgan Chase & Co. • $130K — $180K *
Wilmington, DE 19801In-Person
Finance & Insurance
5 - 7 years of experience
4 weeks ago
Job Overview by Ladders

Qualifications

  • 5+ years in strategy, operations, finance, or product delivery at an enterprise level.
  • Experience working closely with senior leadership and influencing decisions through effective communication.
  • Strong analytical skills to synthesize complex information into actionable priorities.
  • Exceptional writing and visual communication skills, especially in PowerPoint and Excel.
  • Financial expertise in budgeting, forecasting, and vendor approval processes.
  • Ability to establish operating rhythms and drive accountability in cross-functional teams.
  • High discretion required for handling sensitive topics and maintaining confidentiality.

Responsibilities

  • Partner with executive leadership to shape and maintain multi-year strategy and operating plans.
  • Develop clear decision materials that outline options and recommendations for executive choices.
  • Lead structured problem-solving sessions on strategic operational questions.
  • Create high-stakes communications for executive leadership and ensure narrative consistency across platforms.
  • Coordinate budgeting and financial tracking with Finance and stakeholders.
  • Monitor and report on financial performance versus plan, suggesting corrective actions when necessary.
  • Drive alignment across functions to resolve competing priorities and track delivery of key initiatives.

Benefits

  • Access to innovative tools and resources for personal and professional development.
  • Opportunity to work closely with senior leadership and influence high-level strategy.
  • Engagement in a dynamic and collaborative team environment at the forefront of product delivery innovation.
  • Potential for career growth and advancement within a large enterprise organization.
Full Job Description
JOB DESCRIPTION
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Merchant Services, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.  

The role supports a senior Executive by driving strategic clarity, operational discipline, financial rigor, and cross-organizational alignment. This position blends strategic thinking with hands-on execution to shape priorities, enable faster decision-making, and ensure follow-through on high-impact commitments. The ideal candidate brings executive presence, structured problem-solving, and strong judgment to operate independently on complex, ambiguous, and sensitive topics. 


 
Job responsibilities
  • Partner with the Executive to shape, articulate, and maintain multi-year strategy, annual operating plans, and priority roadmaps
  • Develop decision materials that frame issues, options, trade-offs, and recommendations to enable clear executive choices
  • Lead scenario planning and structured problem solving on strategic and operating questions
  • Own development of high-stakes executive communications, including leadership decks, pre-reads, and written briefs
  • Ensure consistency of messaging and narrative quality across leadership communications and key forums
  • Coordinate budgeting, forecasting, and financial performance tracking in partnership with Finance and functional stakeholders
  • Monitor spend, headcount, and investment priorities against plan; surface variances and implications with recommended actions
  • Establish and maintain executive operating cadence (weekly, monthly, quarterly), including agendas, outcomes, and action tracking
  • Track delivery of top priorities; proactively surface risks, dependencies, and execution bottlenecks and drive closure
  • Support organization design, operating model evolution, and talent-related deliverables in close partnership with HR
  • Drive cross-functional alignment across peer leaders; prepare stakeholder briefs and negotiation materials to resolve competing priorities
 
 
Required qualifications, capabilities, and skills
  • 5+ years of experience in strategy, operations, finance, transformation, product delivery, or adjacent roles with enterprise scope
  • Demonstrated experience operating close to senior leadership and influencing outcomes through structured analysis and crisp communication
  • Strong strategic and analytical skills, including the ability to synthesize ambiguous inputs into clear priorities and decisions
  • Exceptional executive-level writing and visual communication skills, including strong PowerPoint and Excel proficiency
  • Financial acumen across budgeting, forecasting, spend/headcount tracking, and contract/SOW or vendor approval processes
  • Proven ability to establish operating rhythms, manage dependencies, and drive accountability without formal authority
  • High judgment, discretion, and comfort handling sensitive topics with confidentiality and professionalism
  • Ability to operate independently with minimal direction and deliver high-quality outputs under tight timelines
  • Strong stakeholder management skills across functions such as Finance, Procurement, Legal, Risk, and HR

  • Track record of identifying risks early and translating insights into practical action plans 

     

Preferred qualifications, capabilities, and skills
  • Prior experience in an executive office, strategy, or business management role supporting VP/ED/MD-level leaders
  • Consulting or internal advisory background with demonstrated delivery and change execution experience
  • Experience developing annual operating plans, prioritization frameworks, and executive dashboards (RAG, dependency maps, action trackers)
  • Familiarity with enterprise governance and controls related to financial stewardship and third-party/vendor engagement
  • Comfort leveraging Copilot and AI-enabled productivity tools to accelerate drafting, analysis, and synthesis
  • Experience leading special projects that require rapid diagnosis, stakeholder alignment, and measurable outcomes
  • Demonstrated ability to move seamlessly between strategy formulation and hands-on execution across multiple workstreams
     

 

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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