Health Care Service Corporation

Product Delivery Consultant

Health Care Service Corporation$61K — $136K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 2 years experience in business analysis, system implementation, or project management OR 6 years experience in similar fields.
  • Adaptable in a dynamic work environment.
  • Strong communication skills, both written and verbal, with experience in training and managing sensitive situations.
  • Excellent organizational skills and attention to detail.
  • Proficient in identifying risks and creating mitigation strategies.
  • Proactive in driving results and stakeholder engagement.
  • Solid analytical skills with the ability to apply business knowledge to problem-solving.

Responsibilities

  • Lead complex cross-enterprise implementations of new products or enhancements.
  • Drive the business case analysis through to implementation using the SDLC.
  • Decompose business cases to understand member impact and requirements.
  • Handle time-sensitive escalations and manage planning and resource estimates.
  • Create clear deliverables and presentations to enhance team understanding.
  • Communicate proactively with stakeholders regarding risks and issues.
  • Monitor compliance with industry standards and improve documentation processes.

Benefits

  • Health and wellness benefits including medical and dental coverage.
  • 401(k) savings and pension plan to support retirement.
  • Paid time off, including parental leave and holidays.
  • Disability and supplemental life insurance options.
  • Employee assistance program for mental health and wellbeing support.
  • Tuition reimbursement for further education opportunities.
Full Job Description
Job Summary

This Position Is Responsible For Partnering On Complex Cross*Enterprise Implementations Of New Products Or Product Enhancements That Are Critical To The Retention Of Accounts, Maintaining Market Relevancy And Responding To Legislative And Regulatory Initiatives. This Role Serves As Resource On A Given Implementation Within The Product Implementation Team And Collaborates With Business And Technology Partners To Take The Project From Business Case Analysis Through Implementation, Following The System Delivery Lifecycle (Sdlc). Responsible For Building A Deep Understanding Of The Scope And Member Impact Of A Given Business Case, Driving The Decomposition Of The Business Case, Handling Time Sensitive And Critical Items Of Escalation, And Driving Planning, Requirements Gathering And Cost/Resource Estimate Breakdowns. This Role Is Responsible For Creating Deliverables And Presentations That Further Team Understanding And Implementation Efforts, Proactively Communicating With Stakeholders, And Raising And Mitigating Risks And Issues. The Priority For This Role Is On Outlining, Creating Solutions, And Delivering On The Overall Product Implementation. Responsible For Monitoring Compliance And Conformity To Industry And Hcsc Standards And Processes, With A Continual Focus On Improving Efficiencies, Processes And Documentation.

Required Job Qualifications:
*Bachelor degree and 2 years of experience in business analysis, system implementation or project management OR 6 years of experience in business analysis, system implementation, or project management.
*Comfortable with change, and working in a flexible and dynamic work environment.
*Clear and concise written, presentation, verbal and interpersonal communication skills. Experience working across various departments with various levels of management handling sensitive or difficult situations as well as developing and delivering formal training to internal and external customers.
*Organizational skills and attention to detail.
*Experience working independently and in group settings and responding to rapidly changing priorities.
*Experience identifying risks and issues and creating mitigation strategies.
*Takes initiative in driving results, asking astute questions, proactively reaching out to stakeholders, and meeting deadlines.
*Analytical skills and experience applying business knowledge to solve problems.

Preferred Job Qualifications:
*Degree in engineering, mathematics, philosophy, IT systems, public health/ health policy, or other areas of study with a high degree of focus on critical thinking/ problem solving activities.
*Consulting or client/product implementation experience in a large organization.
*Financial, estimating and budget management experience related to projects, implementations, and/or operations.
*Conflict management and resolution skills.
*Knowledge of or experience with the SDLC.
*Knowledge of healthcare insurance industry and current trends related to new products/ networks, as well as new legislation and interaction with government affairs.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Base Pay Range
$61,500.00 - $136,100.00

Exact compensation may vary based on skills, experience, and location.

About Health Care Service Corporation

Health Care Service Corporation (HCSC) is the largest customer-owned health insurer in the United States. HCSC offers a wide variety of health insurance products and related services, through its operating divisions and subsidiaries in Illinois, Montana, New Mexico, Oklahoma and Texas. HCSC's headquarters is located in Chicago, Illinois.
Learn more about Health Care Service Corporation
Size
24,000 employees
Industry
Founded
1936

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