DescriptionSUMMARY:
The Product Analyst supports payments platforms that serve Teachers' members.
QUALIFICATIONS & EDUCATION:
- Bachelor's degree in Computer Science, Information Systems, Information Technology, Engineering or eight years' experience in a related field required
- Minimum five years' experience in payments usage in a bank or credit union required
- Techno-functional, payments domain expertise required
- Intermediate experience using Jira, Confluence or similar project management tools required
- Intermediate programming language experience required
- Professional Agile certifications (CSPO) and banking domain certifications preferred
- Strong understanding of hybrid Payments architecture and models used for analysis
- Knowledge of Payments landscape in various areas of P2P, A2A, Bill Pays, Loan payments, Payments tools, data analysis and reporting
JOB DUTIES:
- Analyze and enhance Payments functions including P2P, A2A, Bill Pay, Loan Pay to meet Member requirements
- Evaluate the requirement intake and track the development, integration and implementation of Payments initiatives
- Identify the best course of action to permanently resolve issue based on the root cause analysis and document the updates
- Identify needs and resolve issues in the areas of payments and its associated functions
- Provide responses to incidents, SOP creation,
- Educates users on payment content
- Review scheduled jobs and ensure the system is compliant to the standards set
- Performs weekly and monthly status reports submission to team, stakeholders and leadership teams
- Maintain up-to-date knowledge of industry standards, best practices and the evolving Payments transformation landscape
- Performs other duties as needed upon request from immediate supervisor
Benefits of Joining the Teachers Team:
We provide a competitive compensation and benefits package that includes, but is not limited to:
- This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives
- Paid time off for vacation, personal days, and holidays
- 401(k) company contribution
- Teachers pays 100% of Dental & Vision premium
- Tuition reimbursement is offered to full-time employees
- Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teacher
The good faith range for this position is $84,250 to $101,250 annually. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.
To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers
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