GAQ127R93
The Procurement Operations Leader, Buy Desk is responsible for owning the end-to-end purchase requisition and purchase order lifecycle - ensuring every transaction is accurately set up, fully documented, properly authorized, and compliant with procurement policy. This role serves as a critical operational bridge between business requestors, strategic sourcing, accounts payable, and suppliers, while driving process standardization, automation, and continuous improvement across the procure-to-pay workflow.
Operating with a high degree of ownership and attention to detail, this individual will build scalable, repeatable operating standards for the Buy Desk function - ensuring the organization can transact efficiently, compliantly, and at speed.
The impact you will have:Purchase Requisition Review & Compliance- Review incoming purchase requisitions to ensure accurate set-up in alignment with the associated scope of work or order form, including:
- Product or service description
- Quantity and unit pricing
- Total amount and budget alignment
- Service start and end dates
- Payment terms and conditions
- Validate that all required supporting documentation is attached to or referenced within the purchase requisition (e.g., statements of work, order forms, quotes, executed contracts).
- Ensure purchase requisitions are routed through and approved by all designated authorized individuals in accordance with the organization's delegation of authority matrix.
- Identify and resolve requisition discrepancies or missing information before progressing to PO issuance.
- Serve as the first line of review for policy compliance, spend thresholds, and approval requirements.
Purchase Order Management- Own end-to-end PO lifecycle from creation and approval routing through receipt confirmation and closure.
- Manage a high-volume daily transaction queue with accuracy, consistency, and speed.
- Resolve PO discrepancies, invoice mismatches, and delivery exceptions in coordination with Accounts Payable and suppliers.
Strategic Sourcing Support- Partner with the strategic sourcing team to support post-contract execution activities, including:
- Accurate metadata management into the contract management system upon contract execution
- Uploading fully executed documents to the contract repository in a timely and organized manner
- Ensuring contract records are complete, accurate, and audit-ready
- Maintain and update supplier records, onboard new vendors through the standard intake process, and ensure approved supplier lists remain current.
Process Improvement & Automation- Identify manual or repetitive tasks within the Buy Desk workflow and champion automation and streamlining initiatives.
- Support configuration and adoption of procurement technology platforms (e-procurement, intake tools, catalog management).
- Build and maintain SOPs, workflow guides, and buying channel configurations to enable consistent, scalable execution.
- Drive continuous improvement across the procure-to-pay cycle using data-driven insights.
Reporting & Data Integrity- Track and report on key Buy Desk metrics: transaction volume, requisition cycle times, PO compliance rates, and approval turnaround.
- Flag policy exceptions and support audit readiness through disciplined data hygiene practices.
- Contribute procurement operations data to leadership reporting and cross-functional dashboards.
What we look for:Required- 5+ years of experience in procurement operations, purchasing, or procure-to-pay functions.
- Demonstrated experience reviewing, processing, and managing high-volume purchase requisitions and purchase orders.
- Strong understanding of PO lifecycle, approval workflows, and delegation of authority frameworks.
- Experience validating supporting procurement documentation such as statements of work, order forms, contracts, and quotes.
- Hands-on proficiency with ERP or e-procurement platforms (Coupa, Ariba, SAP, Oracle, or similar).
- Exceptional attention to detail with a process-oriented, high-ownership mindset.
- Bachelor's degree in Business, Supply Chain, Finance, or a related field.
Preferred- Experience supporting strategic sourcing teams with contract metadata management and repository administration.
- Familiarity with contract lifecycle management (CLM) systems.
- Background in AP workflows, invoice exception handling, or three-way match processes.
- Exposure to process improvement methodologies such as Lean or Six Sigma.
- Experience building or maintaining procurement SOPs and training materials.
- CPSM, CPM, or supply chain certification a plus.
What success looks like in Year One- Buy Desk intake and review process is fully documented, standardized, and operating consistently at scale.
- Requisition-to-PO cycle times are measurably reduced and tracked via a regular reporting cadence.
- Zero compliance gaps in requisition approval or supporting documentation at audit review.
- Contract repository is current and accurate, with all executed agreements properly logged and uploaded.
- Automation opportunities identified and at least one manual workflow streamlined or eliminated.
