Procure-to-Pay (P2P) Supervisor, Shared Services
AMAT
Alpharetta, Georgia, United States
Job ID: 522163
SummaryWe are seeking a driven and experienced Procure-to-Pay (P2P) Supervisor to join our Shared Services Center (SSC). In this role, you will lead an AP shared-services sub-team responsible for the accurate and timely processing of PO and non-PO invoices. You will leverage key performance indicators (KPIs) to monitor results, identify trends, and take proactive action to improve performance and ensure service levels meet business expectations.
The ideal candidate brings deep experience in an automated, high-volume, SOX-controlled environment and is committed to delivering exceptional customer service. This role also plays a key part in identifying, championing, and implementing process improvements and automation opportunities to enhance efficiency and strengthen overall P2P operations.
Location- Hybrid - 3 days in office. 100% in office during transition.
Key Responsibilities- Lead and oversee a team of 10 to 15 P2P Specialists, and complex AP processes, ensuring compliance with policies, controls, and SOX requirements.
- Act as a subject matter expert for Procure-to-Pay, providing guidance to colleagues and stakeholders.
- Partner with SSC leadership to identify, design, and implement process improvements that reduce manual work and enhance automation.
- Create and sustain a culture of continuous improvement to deliver effective and efficient AP processing
- Support external audit efforts between the AP Processing sub-team and the external audit firm
- Strive to maximize employee retention through recognition, motivation, and strong leadership
- Ensure effective performance management through clear expectations, SMART goals, accurate and timely performance review.
- Collaborate with vendors, buyers, and cross functional leaders to resolve escalated inquiries and strengthen supplier relationships.
- Remain abreast of best practices and trends relevant to AP processing, shared services, and related technologies
- Champion customer experience by ensuring timely, accurate, and efficient AP processing.
Qualifications- Bachelor's degree or equivalent work experience
- Minimum 3 years of experience leading others, preferably in a shared services environment
- Minimum 5 years of experience in Accounts Payable functions within Shared Services.
- Minimum 3 years of experience with SAP or equivalent ERP in a shared services environment.
- Demonstrated expertise in process improvement, automation, and technology-enabled efficiencies.
- Strong problem-solving skills with the ability to make confident, informed decisions under pressure.
- Proven ability to influence stakeholders, navigate competing priorities, and drive alignment across teams.
- Excellent written and verbal communication skills, with experience preparing executive-level reports and presentations.
- Intermediate to advanced Microsoft Excel skills; proficiency with other analytical tools preferred
- Understanding of business processes in a heavy building material and construction organization preferred
Work Environment- Normal office working conditions with a quiet noise level.
What CRH Offers You- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
