Multicare Health

Process Improvement RN Program Manager

Multicare Health$109K — $194K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Active Registered Nurse License in Washington State or Multistate License Endorsement.
  • Bachelor’s degree in a related field (preferred).
  • Minimum three years of clinical practice experience.
  • At least two years of experience leading or coaching process improvement.
  • A total of five years in clinical care, quality, performance improvement, or project/program management.

Responsibilities

  • Serve as a subject matter expert on process improvement methodologies and tools.
  • Conduct data analysis, benchmarking, and workflow documentation through interviews and observation.
  • Identify opportunities to optimize workflows and enhance efficiency in the healthcare setting.
  • Coach teams in the MHS process improvement methodology (ID-PDSA) and track progress.
  • Deliver training on process improvement principles and tools to MHS employees.
  • Plan and implement scalable strategies across the facility or CBU.
  • Assist with enterprise-wide initiatives and strategies.

Benefits

  • Comprehensive benefits package including medical and dental coverage.
  • Retirement benefits and paid time off.
  • Competitive salary range and pay transparency provided.
Full Job Description

This position reports to leadership at Commencement Plaza in Tacoma, WA. 

The role is physically located in Yakima, WA and would require relocation if not already in the area. 

FTE: 1.0 Shift: Days Schedule: M-F

Position Summary

The Process Improvement RN Prog Mgr leads facility or CBU level initiatives to enhance operational efficiency, quality, patient safety, and outcomes in a healthcare setting. Key responsibilities include educating, coaching, and mentoring process improvement for MHS employees; designing and executing facility or CBU level improvement strategies; assisting with data analysis, conducting workflow assessments; and collaborating with stakeholders to implement solutions. This role facilitates the use of process improvement methodologies and supports compliance with regulatory requirements and quality goals. Candidates must have clinical experience, experience in quality, process improvement, and data analysis. Strong communication, leadership, and organizational skills are essential, along with the ability to coach teams, handle challenging conversations, role model MHS values

Responsibilities:

  • Subject matter expert on process improvement methodologies and tools, promoting a culture of continuous learning and improvement throughout the enterprise.
  • Assist with data analysis, benchmarking, analyzing business and clinical processes using data, interviewing, and observation to document workflows.
  • Identify opportunities for optimizing workflows, enhancing efficiency, implementing safe and appropriate simplification strategies, reducing errors, eliminating obstacles, and achieving improved outcomes.
  • Facilitate and coach teams in the use of the MHS process improvement methodology (ID-PDSA) using process improvement and project management skills to drive and track progress and impacts.
  • Deliver training/curriculum, and coach MHS employees on process improvement principles, tools, simple project management, data analysis and visualization, daily management, standard work, and change management.
  • Plan and implement scalable strategies facility or CBU wide. Assist with enterprise-wide scalable initiatives and strategies.

Requirements:

  • Active and unencumbered Registered Nurse License in Washington State or Multistate License Endorsement required.
  • Bachelor’s degree in a related field preferred.
  • Minimum three (3) years of experience practicing in a clinical setting.
  • Minimum of two (2) years leading or coaching process improvement.
  • Minimum of five (5) years of experience in clinical care, quality, performance improvement, project/program management or any combination of these areas; or minimum requirements for clinical experience and process improvement with a Bachelor’s in a healthcare-related field.
  • Consideration given to internal candidates not meeting all minimum requirements.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $109,262.40 - $194,251.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

About Multicare Health

MultiCare Health System is a not-for-profit health care organization that provides a range of medical services in the Pacific Northwest. The organization was founded in 1882 and is headquartered in Tacoma, Washington. MultiCare operates hospitals, clinics, and urgent care centers in Washington and Idaho. The organization employs over 20,000 people and serves more than 1 million patients each year. MultiCare is committed to providing high-quality, affordable health care to the communities it serves.
Learn more about Multicare Health
Size
20,000 employees
Industry
Founded
1882

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