Process Consultant 3

Infosys Limited Digital$110K — $130K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required; three years of relevant experience can substitute for each year of education.
  • Experience in quality engineering, including transformation and modernization initiatives.
  • Proven expertise in AI Engineering/AI/ML Solution Architecture and design.
  • Skilled in Agile, DevOps, and CI/CD practices.
  • Capable of managing program and portfolio requirements effectively.
  • Experience in data warehouse and ETL testing practices.
  • Ability to execute performance engineering and non-functional testing.

Responsibilities

  • Lead process analysis initiatives using techniques such as process mining and efficiency modeling to uncover opportunities.
  • Conduct evaluations of IT solutions to assess their effectiveness in streamlining operations.
  • Create technical documentation that simplifies complex process concepts for various stakeholders.
  • Research process tools and product roadmaps to identify innovative solutions for efficiency.
  • Design architectural models for implementing process enhancements and automation.
  • Formulate strategies for proactive system maintenance to ensure process performance.

Benefits

  • Medical, dental, and vision insurance options available.
  • Long-term and short-term disability coverage.
  • Health and dependent care reimbursement accounts offered.
  • Access to various insurance types including accident and critical illness coverage.
  • 401(k) plan with contributions based on salary level.
  • Generous paid holidays and time off policy.
Full Job Description
Job Description

In the assigned Job Role of Process Consultant 3, your Area Of Responsibility will be as below:
• Lead comprehensive process analysis initiatives using advanced techniques like process mining, workflow simulation, and efficiency modelling to identify strategic opportunities. Develop complex data models that provide actionable insights for process enhancement and guiding critical business decisions and influencing long-term planning
• Conduct in-depth evaluations of complex IT solutions, leveraging process-centric expertise to assess their effectiveness in streamlining operations and achieving organizational goals
• Lead the creation of technical materials, simplifying complex process concepts for diverse audiences, including process practitioners and business stakeholders
• Lead advanced research on process tools, analysing long-term product roadmaps and vendor strategies to identify trends and adopt cutting-edge solutions that enhance efficiency and innovation
• Design comprehensive architectural models and blueprints for implementing process enhancements and automation solutions that address both immediate and future business needs
• Formulate proactive maintenance strategies to ensure system health, scalability, and sustained process performance.

Your contribution to the team:
• Expertise in advanced process analysis techniques and methodologies
• Proficiency in evaluating IT solutions and aligning them with process enhancement goals
• A focus on innovation and adaptability for integrating new technologies
• Proactive problem-solving to streamline complex requirements.
• Skilled in research, innovation adoption, and designing scalable architectures

Required Skill and Experience
• Experience in quality engineering and testing strategy.
• Experience in quality engineering transformation and modernization initiatives.
• Experience in AI Engineering/AI/ML Solution Architecture and design.
• Experience in test consulting process.
• Experience in test automation and continuous testing strategy.
• Experience in Agile, DevOps, and CI/CD practices.
• Experience in program and portfolio management.
• Experience in data warehouse and ETL testing.
• Experience in performance engineering and non-functional testing.
• Experience in Cloud migration validation.
• Experience in Generative AI and Agentic AI adoption.
• Experience in AI-enabled quality engineering solutions.
• Experience in enterprise quality roadmaps and transformation strategy development.
• Experience in governance frameworks, KPIs, SLAs, and reporting dashboards.
• Experience in application modernization and digital transformation programs.
• Experience in risk management and delivery governance.
• Experience in executive stakeholder management.
• Experience in business consulting and digital transformation.
• Experience in enterprise automation framework strategy and implementation.
• Experience in cross-functional leadership across onsite and offshore teams.
• Experience in proposal support, solutioning, estimations, and RFP responses.

Preferred Skill and Experience
• Experience in AI-driven test generation and quality analytics.
• Experience in defect prediction and root cause analysis solutions.
• Experience in test data management modernization.
• Experience in quality engineering accelerators and reusable frameworks.
• Experience in enterprise cloud transformation programs.
• Experience in AI observability and engineering governance.
• Experience in business process transformation initiatives.
• Experience in consulting-led account growth and transformation programs.
• Experience in executive workshops and steering committee management.
• Experience in innovation strategy and technology advisory.

Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off

About Infosys Limited Digital

Infosys Limited Digital Careers

Joining Infosys Limited Digital offers a unique opportunity to be part of a global team of professionals who are at the forefront of digital innovation and transformation. Infosys Limited Digital is renowned for its commitment to leadership in technology services and consulting, making it an ideal place for ambitious individuals seeking growth and career advancement.

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At Infosys Limited Digital, professional growth is a priority. The company offers comprehensive benefits and diversity training programs that support both personal and professional development. Employees are encouraged to take leadership roles within projects, fostering a culture of innovation and continuous improvement.

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Employees at Infosys Limited Digital engage in projects that transform businesses and industries worldwide. By leveraging cutting-edge technology and deep industry expertise, the team delivers solutions that meet the complex demands of today's digital landscape.

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