Job DescriptionThe Procedural Specialist promotes BDI Surgery Advanced Reconstruction & Repair (AR&R) products to customers and potential customers through clinical support and education within a defined geographic area and as directed by the Regional Business Manager
Responsibilities:- Educate and train physicians, hospital personnel and hospital staff on technical matters relating to AR&R products through case support, conducting and/or coordinating one-on-one in-servicing, and/or available internal/external physician education training programs.
- Coordinates with field sales, the logistics, timing, duration, strategy and execution of field level customer training and technical support of clinical cases.
- Establishes and maintains relationships with customers (surgeons, PA's, general surgery coordinator, OR manager, nurses, scrub techs), hospitals and physicians. Obtains new users and applications for company products and services.
- Observes and reports market trends which affect AR&R sales, service and product development.
- Maintains relationships with the Region Manager, Territory Managers, ATMs and customers.
- Represents BD in accordance with policies and procedures.
- Processes customer complaints and returns in accordance with established procedures and policy.
- Maintains company automobile and company property.
- Complete and processes BDI reports including but not limited to: Procedural Specialist reports, expense reports, monthly product tracking reports and complaint reports in accordance with established procedures and policies.
- Fulfills the duty of a Territory Manager in vacant territories and supports AR&R procedures as directed by the Regional Manager.
- Other duties as required.
Minimum Requirement:- Degree level qualification; or equivalent combination of education and experience.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles.
$104,700 - $167,500 Base + incentive
Primary Work LocationUSA RI - Warwick
Additional LocationsWork Shift 
