First Horizon National Corporation

Private Client Relationship Manager

Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field
  • 1-3 years of financial services experience, ideally in private banking or wealth management
  • Track record of managing affluent and high-net-worth clients
  • Advanced credit knowledge for structuring complex solutions
  • Strong understanding of banking products including deposits and investments
  • Proven success in goal-oriented environments
  • Excellent interpersonal and relationship management abilities
  • Proficiency in Microsoft Office and CRM software
  • Compliance with SAFE Act requirements within 30 days

Responsibilities

  • Manage and grow a portfolio of high-value clients
  • Serve as a trusted financial advisor by understanding clients' needs
  • Recommend customized banking and wealth solutions
  • Lead discussions with advanced credit knowledge
  • Collaborate with cross-functional partners for integrated services
  • Drive growth through deposits, loans, and fees
  • Maintain community presence to generate referrals
  • Monitor client portfolios for changes in status and needs
  • Ensure compliance with regulations and policies
  • Act as a mentor and champion of company culture

Benefits

  • Medical, dental, and vision coverage with wellness incentives
  • Health Savings Account (HSA) with company match
  • Maternity and parental leave
  • Tuition reimbursement for further education
  • Mentor program for professional development
  • 401(k) plan with 6% matching contribution
Full Job Description
Location: On site at location listed in job posting

Summary

The Private Client Relationship Manager (PCRM) is responsible for developing and managing a portfolio of affluent and high-net-worth client relationships. The PCRM delivers full balance sheet advice through a team-based approach, providing customized banking, lending, and wealth solutions aligned with First Horizon's commitment to excellence in client service.

Essential Duties and Responsibilities
  • Manage and grow a portfolio of high-value clients by deepening existing relationships and acquiring new ones through proactive outreach and personalized financial solutions.
  • Serve as a trusted financial advisor by thoroughly understanding each client's financial situation, goals, and needs.
  • Recommend and deliver customized solutions, including credit, deposits, investments, insurance, and wealth planning, utilizing internal specialists.
  • Lead client conversations with advanced credit knowledge and structure complex credit and banking solutions.
  • Collaborate with cross-functional partners-including credit, trust, mortgage, planning, and insurance-to deliver an integrated client experience.
  • Drive growth through deposits, loans, and fee income; meet or exceed sales and client retention goals.
  • Maintain a strong presence in the community to generate referrals and build new client relationships.
  • Stay informed on economic, legal, and market trends impacting clients, acting as a resource to clients.
  • Monitor and manage client portfolios for changes in financial status, product needs, and risk exposure.
  • Ensure compliance with regulatory requirements and internal policies, completing required training on time.
  • Act as a peer mentor and culture champion, modeling team-based collaboration and First Horizon values.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
  • Bachelor's degree
  • 1-3 years of experience in the financial services industry, preferably in private banking, wealth management or commercial banking.
  • Proven record managing affluent and high-net-worth client relationships
  • Advanced credit knowledge and experience structuring complex lending solutions
  • Strong understanding of deposit, credit, and investment products
  • Demonstrated success in a goal-oriented, performance-driven environment
  • Excellent interpersonal, presentation, and relationship management skills
  • Proficiency in Microsoft Office and CRM tools
  • Must comply with SAFE Act requirements within 30 days of employment

Certificates, Licenses, and Registrations
  • FINRA Series 6 or 7, 66 (63 and 65 in lieu of 66) and applicable insurance licenses (Life, health, and Variable.)

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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About First Horizon National Corporation

First Horizon National Corporation is a bank holding company headquartered in Memphis, Tennessee. First Horizon National Corporation operates as a financial services company, providing banking services, wealth management, and capital markets services. First Horizon National Corporation operates through its subsidiary, First Horizon Bank, which has locations in Tennessee, North Carolina, South Carolina, Virginia, Mississippi, Georgia, and Florida. First Horizon National Corporation is committed to providing high-quality financial services to its customers and to supporting the communities in which it operates.
Learn more about First Horizon National Corporation
Size
7,676 employees
Market Cap
$13.1 billion
Industry
Net Income
$845 million
5 Year Trend
+21.4%
NASDAQ

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