SAIC

Printer Administrator Lead (System Administrator)

SAIC$100K — $120K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS degree or equivalent experience; 9+ years essential
  • Must hold a TOP SECRET clearance; SCI eligibility required
  • IAT Level II certification (Security+ CE or higher) is necessary
  • Extensive experience in managing technical support teams
  • Strong background in troubleshooting complex systems

Responsibilities

  • Lead and manage a small team of systems administrators.
  • Provide advanced technical support to engineers and product support teams.
  • Troubleshoot and resolve software and hardware issues beyond first-line support.
  • Report issues related to design, reliability, and maintenance to engineering teams.
  • Assist in customer installations and training on sophisticated products.
  • Offer expert advice directly to end-users with technical backgrounds.
  • Develop creative solutions for complex technical problems.

Benefits

  • Opportunity to work on advanced technical systems and solutions
  • Collaborative environment with a focus on team leadership
  • Engagement with senior personnel on significant projects
  • Exposure to diverse technical challenges and problem-solving opportunities
  • Potential for career growth in a leading technological organization
Full Job Description
SAIC is seeking a Printer / System Administrator to support DCSA's OneIT program out of Quantico, VA. (All candidates must possess a TS/SCI clearance and a Sec+ Certification.) Job Description - Lead a small team of administrators. - Provides advanced technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, printer systems, complex software, or networked and/or wireless systems. - Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. - Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. - May be involved in customer installation and training. - Provides advanced support to customer/users where the product is highly technical or sophisticated in nature. - Interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. Additionally, may interact with product support personnel and potentially the customer when the customers problem cannot be resolved directly by first-level resources. - Applies extensive technical expertise and has full knowledge of other related disciplines. - Receives assignments in the form of objectives and establishes goals to meet objectives. - Provides detailed guidance to subordinates to achieve goals in accordance with established policies. - Work is reviewed and measured based on meeting objectives and schedules. - Establishes and recommends changes to policies, which affect subordinate organization(s). - Develops advanced technical solutions to complex problems, which require the regular use of ingenuity and creativity. - Work is performed without appreciable direction. - Exercises considerable latitude in determining technical objectives of assignment. - Completed work is reviewed from a relatively long-term perspective for desired results. - Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. - Guides the successful completion of major programs. - Erroneous decisions or recommendations would typically result in failure to achieve major organizational objectives. - Represents organization as prime technical contact on contracts and projects. - Interacts with senior external personnel on significant technical matters often requiring coordination between organizations. Qualifications It is required that the Printer Administrator Lead have the following qualifications. - BA/BS and Nine (9) or more years of relevant experience, or relevant years of experience in lieu of degree - TOP SECRET Clearance with SCI eligibility - IAT Level II Certification, i.e., Security+ CE equivalent or higher.

About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ

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