Principal, Technology Operations

Walmart, Inc.

$90K — $180K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field or 7 years of experience in project/program management.
  • 5 years of experience in project management or related area if having a degree.
  • Expertise in financial management including budgeting and ROI analysis.
  • Strong risk assessment and resource allocation skills.
  • Demonstrated stakeholder management abilities and influencing skills.
  • Proficiency in using KPIs to monitor program performance.
  • Solid understanding of business operations and the technology landscape.

Responsibilities

  • Lead planning and execution of large-scale technology programs.
  • Manage budgets, forecasting, and resource allocation.
  • Develop integrated plans and establish performance baselines.
  • Identify risks and design mitigation strategies.
  • Communicate effectively with stakeholders to drive consensus.
  • Implement best practices and optimize workflows for continuous improvement.
  • Mentor team members and encourage cross-unit collaboration.

Benefits

  • Health coverage including medical, vision, and dental.
  • Financial benefits such as 401(k) and company-paid life insurance.
  • Paid time off including sick leave, parental leave, and family care leave.
  • Short-term and long-term disability benefits.
  • Company discounts and Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Education benefit program for continuous learning and skills development.
Full Job Description
Position Summary...

What you'll do...
Role summary:
The Principal, Technology Operations leads the strategic planning and execution of large-scale technology programs, ensuring alignment with business objectives and operational excellence. This role oversees financial management, resource allocation, and risk mitigation while driving process improvements and stakeholder collaboration. By leveraging deep expertise in technology strategy and program management, the position delivers measurable value across multiple business units. The Principal fosters effective communication, guides teams through complex challenges, and champions continuous improvement to support Walmart's commitment to innovation and operational success.

About the team:
The Technology Operations team ensures operational excellence by managing Jira administration, vendor relationships, and governance processes. It aligns engineering and product functions to enhance productivity and strategic execution. The team collaborates across departments to uphold organizational standards, monitor progress, and support business priorities. Focused on program management, financial oversight, and process improvement, members drive efficient delivery of technology initiatives. Strong coordination, communication, and analytical skills are essential to facilitate continuous improvement and effective stakeholder engagement within a dynamic environment.

What you'll do:
  • Lead the planning, execution, and monitoring of large-scale technology programs aligned with business objectives.
  • Manage program budgets, forecasting, and resource allocation to ensure financial and operational efficiency.
  • Develop integrated plans, define charters, and establish performance baselines across multiple projects.
  • Identify risks, design mitigation strategies, and track progress using program management tools.
  • Influence stakeholders through clear communication and data-driven insights to drive consensus and decision-making.
  • Promote continuous improvement by implementing best practices and optimizing workflows.
  • Mentor team members and foster collaboration across business units to achieve program success.


What you'll bring:
  • Extensive experience in program and financial management, including budgeting, forecasting, and ROI analysis.
  • Proven ability to define and execute integrated program plans aligned with business priorities and technology strategies.
  • Strong expertise in risk assessment, resource allocation, and scenario planning to ensure successful program delivery.
  • Demonstrated skills in stakeholder management, influencing decision-making, and building consensus across teams.
  • Proficiency in monitoring program performance using KPIs and driving continuous process improvements.
  • Excellent interpersonal and communication skills to lead cross-functional collaboration and mentor associates.
  • Solid understanding of business operations and technology landscape to align initiatives with organizational goals.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00 - $180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area.Option 2: 7 years' experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

703 Associate Dr, Bentonville, AR 72716, United States of America

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