This position reports to:Director of Engineering - Solutions
Your role and responsibilitiesThe Principal Technical Consultant - On-Site Resident role is a technical leadership position within ABB's Process Automation division, primarily focused on delivering on-site technical support, advisory services, and consulting expertise at high-stake customer sites on a rotating resident basis. The position involves managing Distributed Control Systems (DCS), particularly ABB 800xA, AC800M, and AC800M HI platforms, providing technical account management, and supporting project engineering as a subject matter expert (SME) between rotations. The role ensures customers receive world-class technical support, system optimization, and advisory services while maintaining ABB's high standards for safety, quality, and customer satisfaction.
The work model for the role is: onsite #LI-Onsite
This role is contributing to the Automation Energy Industries operations in the US.
You will be mainly accountable for:- Leading alignment and development of consultancy products and services to meet customer needs; negotiating contracts and leading sales activities with multiple local units to win major consulting assignments.
- Leading customer discussions, preparation of technical proposals, techno-commercial negotiations, co-creation workshops with customers, technical guidance for the customer, etc.
- Forming and leading teams to deliver assignments with a focus on operational execution.
- Overseeing and delivering challenging and major assignments.
Our team dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role - Minimum 8+ years of engineering experience related to Distributed Control Systems (DCS)
- Minimum 5+ years of hands-on experience with ABB 800xA, AC800M, or AC800M HI systems in maintenance, commissioning, and on-site support roles
- Demonstrated experience in technical account management or customer-facing technical roles
- Proven ability to work independently and manage multiple customer sites/relationships simultaneously
- Previous experience in field service, on-site engineering support, or resident engineer assignments
- Ability to travel up to 75-80%
- Applicants should possess a work authorization that would allow them to work permanently in the United States without sponsorship
What's in it for you? We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger
ABB Benefit Summary for eligible US employees[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability - Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Paid Parental Leave
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
Retirement - 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
