Advanced Micro Devices, Inc

Principal Solutions Engineering - AI server/rack Infrastructure

Advanced Micro Devices, Inc • $160K — $190K *
Seattle, WA 98115In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in system architecture and hardware/firmware debugging.
  • Strong background in customer-facing engineering roles with a focus on HPC or AI/ML.
  • In-depth knowledge of server/rack system architectures, including x86, GPU, PCIe, and interconnects.
  • Expertise in system firmware debugging (BIOS/UEFI, BMC/OpenBMC) and deployment strategies.
  • Proven leadership skills in guiding technical teams through complex challenges.

Responsibilities

  • Provide system architecture and design support for rack-scale AI solutions.
  • Partner with customers to optimize deployments of AMD Instinct GPUs.
  • Review design plans and offer constructive modifications to enhance performance.
  • Conduct hands-on debugging and validation of racks and components on-site.
  • Deliver comprehensive technical documentation and best practices for AI platform adoption.
  • Lead technical support for end customers, ensuring issue resolution and satisfaction.
  • Maintain cross-functional alignment and influence AMD's hardware and software roadmaps.

Benefits

  • Comprehensive health, dental, and vision coverage.
  • Retirement savings plan with company matching.
  • Generous paid time off and holidays.
  • Professional development and training opportunities.
  • Flexible working arrangements including remote work options.
Full Job Description
THE ROLE:
AMD's Data Center Platform Engineering Group (DPEG) is designing, developing, and delivering innovative technology infrastructure enabling the digital world. We create cloud-enabling server/rack solutions that help the world's leading companies turn their ideas into reality. Our customers are future-focused and so are we, always a step ahead of the next challenge. As experts in engineering, manufacturing, and supply chain, we're the bridge between problem and solution for the world's leading OEM & ODM partners and cloud services providers. Our customers depend on us to solve their most complex server/rack design needs. Come and join our Data Center Platform Engineering Group where we are building amazing, powered products with amazing people.

THE PERSON:

AMD is searching for a dynamic and experienced Principal Member of Technical Staff to own system design support, rack-level bring-up, and critical customer engagement for our cutting-edge AMD Instinct™ product line. In this high-visibility role, you will act as the technical bridge between AMD's internal system architects, platform development teams, and our OEM partners. You will not only influence the design and architecture of AI solutions but also lead hands-on debug and validation efforts at customer locations. As a technical leader, you will drive engineering, root cause analysis, and influence future roadmaps based on field execution.

KEY RESPONSIBILITIES:
  • System Architecture & Design Support
  • Solution Optimization: Partner deeply with customers to architect and optimize Rack-Scale AI solution deployments using AMD Instinct GPUs.
  • Design Reviews: Provide support of design reviews for customer platform/rack designs; proactively flag areas for modification to improve quality, performance and competitive advantage.
  • Bring-Up, Debug & Validation
  • Documentation & Best Practices: Deliver comprehensive technical documentation, best practices, and reference architectures to streamline the adoption and deployment of AMD AI platforms.
  • Hands-on Engineering: Drive hands-on rack, platform, and component-level debug and validation. This includes complex stress testing, issue reproductions, and deep-dive root cause analysis.
  • Issue Resolution: Lead customer issue resolution efforts, gathering diagnostics, managing critical escalations, and driving long-term process improvements to ensure customer success.
  • System Firmware Debug & Deployment: Lead debug efforts for system firmware (BIOS, BMC) during initial bring-up and large-scale deployment phases. Ensure seamless integration between hardware, firmware, and software stacks, and resolve interaction issues in customer environments.
  • End-Customer Debug & Sustaining: Own the technical support interface for end customers, provide high-level engineering for deployed fleets.
  • Leadership & Strategy
  • Cross-Functional Alignment: Represent debug progress, technical insights, and status with clarity and impact at the leadership level, ensuring alignment and accountability across cross-functional teams.
  • Roadmap Influence: Provide regular, detailed technical feedback from the field to directly influence AMD's software and hardware roadmaps.
  • Future Architecture: Drive future product architecture decisions by leveraging unique insights gained from deep customer execution engagement.
  • Mentorship: Build a culture of ownership, accountability, and technical excellence within the team, while actively mentoring senior engineers and emerging technical leaders.


PREFERRED EXPERIENCE:
  • Advanced experience in system architecture, hardware/firmware debug, and customer-facing engineering roles (HPC or AI/ML focus preferred).
  • Deep understanding of Server/Rack system architecture (x86, GPU, PCIe, Interconnects).
  • Strong proficiency in System Firmware (BIOS/UEFI, BMC/OpenBMC) debug, update flows, and deployment strategies.
  • Experience with system bring-up and debugging tools (oscilloscopes, logic analyzers, ITP, JTAG).
  • Knowledge of power delivery, thermal management, and mechanical form factors in datacenter environments.
  • Leadership: Proven track record of leading technical teams through complex problem-solving scenarios and interacting with executive leadership.
  • Travel: Ability to travel to customer, factory and company locations


ACADEMIC CREDENTIALS:

Bachelors, Masters, or PhD in Electrical Engineering, Computer Engineering, or Computer Science.

LOCATIONS:
  • Seattle, WA., Austin, TX., or Santa Clara, CA.

This role does not support visa sponsorship.

#LI-CB1

Benefits offered are described: AMD benefits at a glance.

About Advanced Micro Devices, Inc

Advanced Micro Devices, Inc. Careers

Join the innovative forefront of technology with a career at Advanced Micro Devices, Inc. (AMD), a leader in semiconductor development. As part of our global team, you will contribute to an organization renowned for its dedication to innovation, leadership, and diversity in the tech industry.

Work You’ll Do

At AMD, we offer job opportunities that push the boundaries of what is possible. Our team is composed of professionals who lead the way in microprocessor and graphics technology, driving industry standards and innovation. With AMD, you will be part of a culture that values growth and professional development, ensuring that every team member has the opportunity to excel.

Transform Your Career

AMD is not just about advancing technology, but also about advancing careers. Whether you are looking for an internship, a full-time position, or leadership roles, AMD provides the platform to propel your career to new heights. Our commitment to professional growth is matched by our dedication to diversity and inclusion, making AMD a place where everyone can thrive.

Innovative Work Environment

Join a team of over 12,000 dedicated professionals at the intersection of technology, industry expertise, and digital innovation. At AMD, you will work on groundbreaking projects that shape the future of computing and graphics. Our collaborative environment encourages networking and the sharing of ideas across teams and disciplines.

Career Development and Benefits

AMD is committed to the development of its employees. We offer robust training programs, including leadership development and diversity training, to ensure our team is equipped for both current challenges and future opportunities. Our benefits package is designed to support the well-being and financial security of our employees and their families.

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From engineering to marketing, AMD offers a range of career paths that cater to diverse skills and interests. Our hiring process is designed to be transparent and engaging, helping you to understand where you fit within our team and how you can contribute to our collective goals.

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Prepare for your future with AMD by accessing resources that help you craft your resume and excel in interviews. Our goal is to help you showcase your best professional self and align your skills with the needs of our dynamic team. At Advanced Micro Devices, Inc., we empower our employees to innovate, lead, and grow. Join us in driving the future of technology while building a rewarding and sustainable career.
Learn more about Advanced Micro Devices, Inc
Size
15,500 employees
Market Cap
$100.9 billion
Industry
Manufacturing & Automotive
Net Income
$2.4 billion
Founded
1969
5 Year Trend
+30.9%
Revenue
$9.7 billion
NASDAQ
AMD
* Ladders Estimates

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