The OpportunityThis role is crucial for advancing our Generative AI and Machine Learning capabilities in reporting, ensuring that our product and technology PMO needs are met with innovative solutions.
The Work Itself- At Ally, you get a startup feel, but experience the benefits of a company that's worked out the kinks and is fulfilling its purpose. We're always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions.
At this time, Ally will not sponsor a new applicant for employment authorization for this position. - Design and implement highly available, scalable infrastructure systems that support mission-critical production services, including automated deployment pipelines, observability platforms, and disaster recovery
- Lead incident response and postmortem processes, diving deep into complex distributed systems failures to identify root causes and drive systemic reliability improvements across engineering teams
- Develop and maintain service level objectives (SLOs) and error budgets, using data-driven approaches to balance feature velocity with system reliability and guide organizational decision-making
- Build tooling and automation to eliminate toil, improve operational efficiency, and enable engineering teams to safely deploy and operate services with minimal manual intervention
- Minimum Qualifications
- 7+ years of relevant experience
- Bachelor's degree in relevant field(s) of study or equivalent
- Preferred Qualifications
- 5+ years of experience in site reliability engineering, systems engineering, or DevOps roles with a proven track record of maintaining large-scale production systems
- Deep expertise in cloud AWS including infrastructure as code tools like Terraform, CloudFormation, or Pulumi
- Experience defining and measuring SLIs, SLOs, and error budgets, and using them to drive reliability improvements and inform product decisions
- Proficiency in AI development
- Strong programming skills in languages such as Python, Go, or Node with the ability to write production-quality code for automation, toolinQCg, and system integration
- Extensive experience with container orchestration (ECS or similar) and microservices architectures in production environments
- Proficiency with observability and monitoring tools such as: Dynatrace, Prometheus, Grafana, Datadog, New Relic, or similar and experience building comprehensive monitoring and alerting systems
- Solid understanding of networking concepts, load balancing, CDNs, DNS, and distributed systems principles including consensus algorithms and failure modes
- Hands-on experience with CI/CD pipelines and GitOps workflows using tools like Jenkins, GitHub Actions, ArgoCD, or CircleCI
- Strong incident management and troubleshooting skills with the ability to quickly diagnose and resolve complex production issues under pressure
- Excellent communication and collaboration skills with the ability to influence technical direction across multiple teams and mentor engineers at various levels
How We'll Have Your BackAlly's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:
Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
To view more detailed information about Ally's Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
Base Pay Range$110,000.00 - $180,000.00
An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.
Incentive Compensation: This position is eligible to participate in our annual incentive plan.
