Amazon

Principal Program Manager (Technical), Personal Devices

Amazon$203K — $275K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of technical product or program management experience
  • 10+ years of working directly with engineering teams
  • 5+ years of software development experience
  • Experience managing programs across cross functional teams
  • Proven track record of delivering complex technology projects

Responsibilities

  • Own end-to-end program execution from concept to mass production
  • Orchestrate efforts across hardware, software, design, and operations
  • Manage relationships with external partners and vendors
  • Build program architecture including schedules and risk maps
  • Drive fast trade-off decisions across scope, quality, and cost
  • Identify and mitigate risks proactively
  • Influence cross-functional teams without direct authority
  • Establish best practices for program management at scale

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off and parental leave
  • Adoption and surrogacy reimbursement coverage
  • Access to mental health support and an Employee Assistance Program
Full Job Description
As Principal Technical Program Manager on the Personal Mobile Devices team, you will be the connective tissue across every discipline required to bring next-generation devices from concept to customers' hands at scale. You will orchestrate complex, multi-year programs that span product, design, hardware engineering, software and AI, operations, supply chain, and external vendor and partner ecosystems - driving alignment, resolving dependencies, facilitating problem soling, managing risks, holding schedule, keeping stakeholders informed, and bringing key operating executives together to make decisions. You will be the linchpin ensuring flawless execution across organizations that may have different ways of working, but share a single mission, inventing, simplifying and delivering for customers at scale.

Key job responsibilities
• Own end-to-end program execution for next-generation device programs - from early concept and architecture through EVT/DVT/PVT, software integration, regulatory certification, and mass production ramp.
• Orchestrate across disciplines - serve as the single-threaded conductor connecting hardware engineering, software/AI, industrial design, operations, supply chain, quality, and customer experience teams into a coherent execution plan through launch.
• Manage external partner and vendor relationships - work with the respective internal teams to drive alignment with strategic silicon partners, contract manufacturers, component suppliers, and technology licensors; hold external partners to the same bar of quality and urgency as internal teams.
• Build and maintain the program architecture - define the master schedule, critical path, dependency maps, and risk registers that give leadership real-time visibility into program health and trade-off decisions.
• Drive trade-off decisions at speed - when schedule, cost, quality, and feature scope collide (and they will), facilitate crisp decision-making with the right data, the right stakeholders, and the right urgency.
• Identify and mitigate risks before they become crises - maintain a relentless focus on what can go wrong, pressure-test assumptions, and build contingency plans that keep programs on track when reality deviates from plan.
• Influence without authority - earn the trust and respect of engineering leads, GMs, and external executives; drive accountability across teams you don't manage through clarity, credibility, and force of will.
• Raise the bar on program management craft - establish frameworks, mechanisms, and operating rhythms that scale across multiple concurrent programs and set the standard for how complex device programs are run.

Who You Are
• A world-class program leader with years of deep experience in technical program management, including multiple cycles of delivering complex consumer hardware-software products from concept through mass production at global scale.
• Battle-tested in multi-disciplinary execution - you have led programs that required tight coordination across hardware, software, operations, and supply chain, and you have the scars and the instincts to prove it.
• Fluent across technical domains - you don't need to design the antenna or write the device driver, but you understand enough about silicon, RF, thermal, mechanical, firmware, OS, and cloud services to ask the right questions, spot the real risks, and call out hand-waving when you see it.
• Expert in external partner management - you have managed complex relationships with silicon vendors, ODMs/JDMs, contract manufacturers, and strategic technology partners across multiple geographies and time zones.
• A master of operating at scale - you have delivered programs involving hundreds of engineers, dozens of work streams, and you know how to maintain clarity and accountability at that scale.
• Comfortable with ambiguity and chaos - you thrive when the plan is changing, the requirements are evolving, and the only certainty is the ship date; you bring order without waiting for permission.
• A compelling communicator - you write crisp executive summaries, run efficient reviews, build or use AI tools to create clear dashboards, and can translate deep technical complexity into clear narratives for senior leadership; you know when to escalate and when to resolve.

BASIC QUALIFICATIONS

- 7+ years of technical product or program management experience

- 10+ years of working directly with engineering teams experience

- 5+ years of software development experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 8+ years of hands-on work managing complex technology projects experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Sunnyvale - 203,500.00 - 275,300.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
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