AT&T

Principal Product Technology Manager (AI & Data Products)

AT&T$158K — $237K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-12 years in data analytics, business intelligence, or related field, preferably in commercial functions.
  • Advanced skills in Power BI, SQL, and data platforms like Databricks or Snowflake; data pipeline experience required.
  • Experience with AI-enabled analytics and automation for business problem-solving and decision-making.
  • Proven ability to manage complex, multi-market analytics programs.
  • Ability to synthesize multiple performance metrics into actionable insights.
  • Experience in creating scalable dashboards and executive-level reporting systems.
  • BA/BS in analytics or related field; advanced degree preferred.
  • Familiar with telecom or subscription-based businesses is a plus.

Responsibilities

  • Own analytics for market intelligence and go-to-market initiatives, developing performance metrics and insights.
  • Lead comprehensive analyses for market playbooks to inform strategy and recommendations.
  • Identify and analyze scalable growth opportunities across diverse products and channels.
  • Create dashboards and reporting systems for executive visibility into performance and impact.
  • Translate complex data into concise narratives linking KPIs and profitability to strategic actions.
  • Collaborate with cross-functional teams to align analytics with business goals and execution needs.
  • Ensure data quality and consistency across performance reviews and leadership updates.
  • Leverage AI and automation to enhance analysis speed and efficiency.

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Generous Paid Time Off (at least 23 days vacation and 9 holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Adoption Reimbursement
  • Disability Benefits (short and long term)
  • Life and Accidental Death Insurance
  • Employee Assistance Programs (EAP)
  • Wellness programs
  • Discounts on AT&T services and products
Full Job Description
Principal Product Technology Manager (AI & Data Products)

This role will build and scale technical product layers powering AT&T's next-generation AI products, working across data layers, application services, LLM integration, and front-end experiences to deliver tools that empower and scale cross-functional teams.

This role is for a technical product manager who can operate close to the architecture, close to the engineers, and close to the product decisions. You should understand how data is modeled, how services connect, how AI systems behave in production, and how to turn ambiguous business goals into requirements that engineering teams can build.

You will work directly with engineers and contractors to scope requirements, write PRDs, shape technical specs, and drive execution. You will partner with the product owner on strategy, business priorities, and stakeholder input. This role is responsible for translating product direction into something precise, scoped, and buildable.

What you'll do

Translate strategy into buildable product
  • Translate product strategy and business priorities into scoped, buildable releases, including PRDs, user stories, acceptance criteria, and technical requirements that engineering teams can execute without guesswork.
  • Work directly with the product owner to turn platform direction into a sequenced roadmap with measurable outcomes.
  • Develop lightweight prototypes to help guide engineering teams in building solutions that meet user needs.

Lead discovery and delivery
  • Run product discovery through research, prototyping, and pilots. Run delivery from MVP through scale.
  • Manage scope, tradeoffs, and dependencies across engineering, data, and design.
  • Build and maintain a use-case catalog with prioritization based on value, feasibility, risk, and readiness.

Drive execution
  • Prioritize features based on user value, technical dependencies, and cost.
  • Partner with engineers and contractors to plan, ship, and improve the product.
  • Maintain backlog quality, run sprint planning, track progress, and align stakeholders through clear decision points.
  • Define and enforce human-in-the-loop checkpoints at critical stages of AI-driven workflows to ensure output quality, risk mitigation, and user trust.

Embed AI into team workflows
  • Design how AI-augmented reporting, insights, and recommendations are embedded into existing team workflows.
  • Define the interaction model for dashboards, KPIs, and natural language interfaces, prioritizing adoption and speed-to-insight.
  • Shape agent and LLM capabilities, including reasoning, tool use, human-in-the-loop workflows, and exception handling.
  • Ensure LLM experiences are grounded in trusted, governed business data and tied to real use cases, including AI recommendation engine outputs.
  • Contribute thought leadership on responsible AI product design and work alongside the governance team to ensure products meet compliance, ethics, and data stewardship standards.

Own data and integration requirements
  • Define and evolve the data layer that governs how business metrics and market signals are modeled, accessed, and surfaced across AI products and natural language interfaces.
  • Drive requirements for data connectors, access patterns, security, privacy, and logging/auditability.
  • Define how the product integrates with enterprise systems, identity, and role-based access controls.
  • Ensure data pipelines feeding the product are reliable, governed, and observable.

Connect market leaders to the product
  • Serve as the connective tissue between cross-functional business teams and engineering.
  • Synthesize feedback, leader input, and operational signals into prioritized backlog items that keep the product grounded in how people actually work.
What you'll need
  • 8+ years of experience across product management, software engineering, data engineering, or related technical roles.
  • 2+ years of product management experience with direct ownership of PRDs, roadmaps, user stories, and feature prioritization.
  • Bachelor's degree in CS or a related technical field, or equivalent hands-on experience in full-stack software engineering or software development.
  • Strong understanding of backend systems, APIs, service architecture, data modeling, and modern application design.
  • Experience working with structured data platforms, semantic layers, data pipelines, and cloud-based data systems.
  • Working knowledge of SQL and strong technical fluency in how data moves from source systems into user-facing product experiences.
  • Experience building or supporting products that use AI or LLM capabilities in production.
  • Ability to write requirements that engineers trust and can execute without guesswork.
  • Willingness to move fast, iterate aggressively, fail, rebuild, and improve the product through repeated cycles of learning.
  • Strong judgment in balancing technical constraints, business needs, and user experience.
  • Strong organizational and communication skills, able to keep multiple workstreams moving, align cross-functional teams, and communicate clearly across technical and non-technical audiences.
  • Prior experience as a conduit between external partners and internal product teams, comfortable synthesizing feedback into actionable product input.
  • Experience building platform products, internal tools, data products, or AI-enabled enterprise applications.
  • Experience with products that combine metric layers, semantic data layers, dashboards, and natural language interfaces.
  • Background in software engineering or data engineering before moving into product management.
  • Experience working with modern data platforms such as Snowflake, Databricks, or similar environments.
  • Experience in environments that value rapid iteration, strong product instincts, and close collaboration between product and engineering.
  • Familiarity with telecom, subscription businesses, or other KPI-heavy operating environments is a plus.
  • Experience working with or alongside AI governance, compliance, or responsible AI teams.
Why this role

This role sits at the center of how AT&T's business evolves. You'll help build the AI products that drive actionable strategy. It's part technical product, part platform engineering, and part AI systems design. The right person earns trust with engineers, moves fast, and helps build something people will actually use to understand what's happening and what to do next for the business.

Our Principal Product Technology earns between $127,100 - $190,700 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
  • AT&T internet (and fiber where available) and AT&T phone


This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Our Principal Product Technology jobs earn between $158,200.00 - $237,400.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone


Weekly Hours:
40

Time Type:
Regular

Location:
Dallas, Texas

Salary Range:
$158,200.00 - $237,400.00

About AT&T

Cricket Wireless is a U.S.-based company that offers prepaid wireless voice, text, and data services. Cricket Wireless was founded in 1999 by Leap Wireless International, Inc. Currently, it operates as a subsidiary of AT&T Inc.

AT&T Careers

Joining AT&T means becoming part of a global team known for driving innovation and leading the telecommunications industry. It's an opportunity to grow your career at one of the most diverse and resource-rich companies in the world. Work You'll Do At AT&T, we're not just about phone lines and data plans. We're about connecting people and fostering relationships. As a member of our team, you'll help deliver cutting-edge solutions across various sectors, ensuring that our services are not only available but also transformative. Lead with Innovation Embrace a role at AT&T where technology meets creativity. Our professionals lead the market in developing and deploying technology solutions that transform how people communicate and do business. We are pioneers in creating new paths for technology, with a focus on sustainable and responsible innovation. Join a Diverse and Inclusive Team AT&T is committed to diversity and inclusion, ensuring that all employees can thrive. We are proud to offer diversity training and leadership programs that empower our team members to grow professionally and personally. Our culture is one of inclusivity, where every voice is heard and valued. Explore Job Opportunities Whether you're looking for an entry-level position or a more senior role, AT&T offers a range of job opportunities across various fields. From engineering to marketing, our team is composed of skilled professionals who are leaders in their respective areas. Internship Programs Kickstart your career with an AT&T internship. Gain hands-on experience, work on real projects, and learn from leaders in the industry. Our internships provide a robust platform for learning and growth, helping you build skills that are crucial for future success. Benefits and Growth AT&T is dedicated to the growth and development of its employees. We offer comprehensive benefits, including health care, retirement plans, and continuous professional development opportunities. With resources like career coaching and resume workshops, we support your journey every step of the way. Networking and Professional Development Expand your professional network within AT&T through various networking events, mentorship opportunities, and collaborative projects. Our focus on career development is designed to help you reach your professional goals, enhancing your skills and preparing you for leadership roles. Stay Connected Join Our Team Discover the career you've always wanted by exploring the open positions at AT&T. We are constantly on the lookout for passionate, innovative, and driven individuals to join our team. Check out our current job listings and find where your skills and interests align with our needs. Keep Up to Date Stay informed with the latest career tips, company news, and industry insights—all from the professionals who are part of our team. AT&T is a place where you can make an impact, leading the way in the telecommunications industry. Job Alert Emails Customize your experience by signing up for job alerts that match your career preferences. Stay ahead of the curve and be the first to know about exciting and rewarding opportunities at AT&T. At AT&T, your career is poised for success, equipped with the right tools, culture, and team to make it happen. Join us and be part of a company that values innovation, leadership, and a diverse workforce.
Learn more about AT&T
Size
203,000 employees
Market Cap
$131.2 billion
Industry
Net Income
-$5.1 billion
Founded
1983
5 Year Trend
+0.6%
Revenue
$171.7 billion
NASDAQ

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