Amazon

Principal Product Manager - Tech, CPJ

Amazon$179K — $243K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • Proven experience in roadmap strategy and definition
  • Demonstrated ability in managing product features and tradeoffs
  • Technical product management experience essential
  • Strong leadership skills with cross-functional influence

Responsibilities

  • Lead product areas for both front-end and back-end experiences across the customer purchase journey
  • Act as the customer's advocate to steer product vision and development processes
  • Define and refine metrics to evaluate customer experience and success
  • Collaborate with technology partners to align architectural decisions with customer needs
  • Work with various teams to execute the product roadmap effectively
  • Engage with multiple partner teams to incorporate insights into strategic initiatives

Benefits

  • Comprehensive health insurance including medical, dental, and vision coverage
  • 401(k) matching program for retirement savings
  • Generous paid time off policy and parental leave
  • Support for adoption and surrogacy reimbursement
  • Access to mental health support and employee assistance programs
Full Job Description
Customer Purchase Journey (CPJ) team at Amazon forms the backbone of multiple commerce experiences like Classic Retail, Alexa Shopping, Prime Now, Amazon Fresh to name a few. We own the CX and services that power the discovery and selection of products, services, and delivery options tailored to the customer's unique location, which then enables them to build their Cart, Checkout, review their order via Thank You Page, and ensure timely post order processing and refunds processing. Our goal is to enable rich and low-latency experiences for the customer throughout their shopping journey.

We are looking for a Principal Product Manager - Technical, in the CPJ product team. The role will be responsible for working across many high visible product areas, while developing & executing a vision that balances forward looking trends in large scale data processing, machine learning and data science with the immediate needs of customer journey in the eCommerce space.

Key job responsibilities

As a Principal Product Manager-Technical in the CPJ Products team, you will lead both front-end and back-end product areas across the purchase journey. Key responsibilities include:

* Be the voice of the customer - you are in the driver's seat for steering the end-to-end vision across product areas using the working backwards processes and supporting A|B experimentation mechanisms.

* Define and improve metrics to gain insight into the customer experience and track progress towards goals.

* Influence tech partners to ensure our architectural decisions align with customer needs.

* Partner with teams like Delivery Experience, Prime, Fulfillment, Returns and Refunds, Customer Service (and more) to deliver on your roadmap.

* Collaborate with hundreds of partner teams that innovate across our services, gaining insight into Amazon-wide strategic initiatives and priorities.

BASIC QUALIFICATIONS

- Bachelor's degree

- Experience owning/driving roadmap strategy and definition

- Experience with feature delivery and tradeoffs of a product

- Experience technical product management

PREFERRED QUALIFICATIONS

- Experience working directly with Engineers on product enhancements

- Experience in project management methodologies, business analysis, or process improvement

- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams

- Experience working with and influencing senior level stakeholders

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

Similar Jobs

More Jobs at Amazon

More Consumer Technology Jobs

Find similar Principal Product Manager - Tech, CPJ jobs: