NRG Energy

Principal Product Manager, Features

NRG Energy$120K — $150K *
US-AnywhereRemote in Washington, US
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-6+ years in technical product management, specifically for consumer-facing software or IoT solutions.
  • Experience with product analytics platforms and collaboration with data engineering teams.
  • B.S. or M.S. in Computer Science, Electrical/Mechanical Engineering, or related field; practical experience may substitute.
  • Strong understanding of software development lifecycles and hardware constraints related to IoT.
  • Proven capability to drive execution and measure product health using data analytics tools.

Responsibilities

  • Develop a deep understanding of customer behavior and feature usage.
  • Analyze telemetry and user data to improve product features and identify issues.
  • Define and implement a 1-2 year roadmap, translating strategy into actionable tasks.
  • Coordinate hardware and software teams, producing detailed product requirement documents.
  • Ensure alignment of product features with overall design language and architecture.
  • Create high-quality technical documents and business briefs for engineering teams.
  • Monitor feature success and establish performance metrics to ensure customer satisfaction.

Benefits

  • Hybrid work model with in-office presence required for four days a week and work-from-home flexibility on Fridays.
Full Job Description
The Principal Product Manager, Features, will act as the single-threaded technical product owner for a dedicated, high-impact functional domain or a specific subset of devices within the Vivint smart home ecosystem. Modeled after a senior individual contributor scope, this role is designed for a highly skilled product professional who excels at execution and tactical ownership. You will take defined business objectives and near-term customer problems and translate them into concrete, high-performing product features.

Primary Responsibilities

Customer Insights & Feature Optimization

  • Targeted Customer Empathy: Develop a granular understanding of how, when, and why customers utilize your specific product features and hardware components daily.
  • Data-Driven Iteration: Dive deep into telemetry, system logs, and user data within your domain to track feature adoption, diagnose usage friction, and uncover operational gaps.
  • Evolving Existing Features: Use behavioral data to continuously iterate on and improve existing hardware capabilities and software touchpoints, making the system more reliable and responsive to customer needs.


Roadmap Ownership & Tactical Delivery

  • 1-to-2 Year Roadmap Execution: Define, prioritize, and drive a tactical 1 to 2 year product roadmap, translating near-term strategy into clear, executable feature requirements.
  • Hardware & Software Integration: Act as the product glue between hardware development lines and digital application teams, writing detailed product requirement documents (PRDs) and managing the delivery cycle from prototype validation through launch.
  • Ecosystem Alignment: Ensure your domain's software and hardware components align with Vivint's overall design language and platform architecture, avoiding siloed features.


Technical Authorship & Matrixed Execution

  • Requirements Definition: Author crisp, high-quality technical documents, feature specs, and business briefs, translating user pain points into precise requirements for engineering teams.
  • Feature Health Mechanisms: Establish and monitor localized dashboards and success metrics to ensure your product line operates with high availability and excellent customer satisfaction.


Cross-Functional Influence

  • Core Team Collaboration: Lead day-to-day execution and maintain delivery velocity by partnering directly with immediate engineering squads, UX designers, QA teams, and data analysts.
  • Focused Stakeholder Communication: Maintain clear alignment across your immediate cross-functional peers, managing technical dependencies and escalating core trade-offs or timeline risks to senior product leadership.


Required Skills & Functional Dimensions

  • Execution Amid Ambiguity: Proven ability to take broad project goals and independently establish a structured execution path, maintaining steady delivery even when technical constraints shift.
  • Analytical Rigor: Strong proficiency in using data analytics tools to evaluate product health, dissect customer behavior, and justify product prioritization decisions with clear metrics.
  • Technical Foundations: Sound technical understanding of software development lifecycles, API interactions, and hardware or firmware constraints required to build connected IoT consumer experiences.
  • Clear Professional Communication: Ability to synthesize complex technical requirements or feature performance data into concise, scannable written updates for engineering peers and product leadership.


Required Education & Experience

  • Experience: 4-6+ years of technical product management experience, with a proven track record of shipping consumer-facing software features, IoT solutions, or connected hardware modules.
  • Data Sourcing Track Record: Direct experience leveraging product analytics platforms or working alongside data engineering teams to track, verify, and improve user experiences.
  • Education: B.S. or M.S. in a Technical Field preferred (Computer Science, Electrical/Mechanical Engineering, or a related quantitative discipline); equivalent practical product management experience considered.

Job Functions:

Position requires in-office presence in Seattle, WA on a hybrid schedule for Monday, Tuesday, Wednesday, and Thursday with a work from home day on Friday. The position will start remote and then will move into the hybrid schedule.

Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

About NRG Energy

NRG is at the forefront of changing how people think about and use energy. Whether as the largest solar power developer in the country or by giving customers the latest tools to better manage their energy use, NRG is a pioneer in developing smarter energy choices. Our diverse power generating facilities have a capacity of about 52,000 megawatts, capable of supporting almost 42 million homes. Our retail electricity providers — Reliant and Energy Plus — and thermal energy division serve nearly 3 million residential, business, commercial and industrial customers. A Fortune 250 company, NRG supports clean energy resources and technologies critical to our transition to a sustainable, low carbon society. We built the nation's first privately-funded electric vehicle charging infrastructure and continue to create new, clean energy solutions for our customers. In addition to our environmental efforts, we actively contribute to the local communities where NRG employees live and work. Since 2004, our Global Giving program has provided millions of dollars to organizations and charities that have a direct impact on the lives of the people in our communities, including food banks and those that foster self-sufficiency, improve housing and provide supplemental education to people in need. NRG has also organized special responses for victims of extreme catastrophe, such as the Haitian earthquake and the Japanese tsunami in 2010. Employee donations were tripled to maximize the contributions. NRG has won numerous awards for industry leadership and many of its nationwide econrg initiatives, which are targeted toward meeting the challenges of climate change, clean air and natural resources protection.

NRG Energy Careers

Join the vibrant team at NRG Energy, a leader in the power and energy sector, and contribute to a sustainable future while advancing your career. At NRG Energy, we are committed to innovation, leadership, and diversity, ensuring a dynamic workplace where growth and opportunity are at the forefront.

Work You’ll Do

At NRG Energy, you’ll engage in meaningful work that powers communities and fosters environmental stewardship. Our team of professionals is dedicated to leading the energy sector through cutting-edge innovation and sustainable practices. By joining us, you help shape the future of energy, leveraging your skills to make a significant impact.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, NRG Energy offers a range of job opportunities and internships that will harness your potential and polish your skills. Our positions span from technical roles in energy management to leadership tracks in corporate functions. Each role is crucial in driving our mission of a sustainable energy future.

Career Development and Benefits

NRG Energy is deeply invested in the professional growth of its employees. We offer robust career development programs, including leadership training, professional networking opportunities, and diversity training. Our benefits package is designed to support the well-being and financial security of our team members and their families, promoting a healthy work-life balance.

Culture of Innovation and Diversity

Our company culture celebrates diversity, encourages innovation, and fosters a collaborative environment. At NRG Energy, you’ll work alongside a diverse team of experts, each bringing unique perspectives that drive our success. We believe that inclusive teamwork and innovative thinking are the keys to our continued growth and leadership in the energy sector.

Join Our Team

Embark on a rewarding career path at NRG Energy by exploring our current hiring opportunities. Tailor your job search to match your career aspirations and skills. Prepare your resume, ace the interview, and join a team that’s committed to making a difference.

Stay Connected

Keep up to date with the latest from NRG Energy: - **Career Insights**: Gain industry-leading insights and read about the latest trends in the energy sector on our careers blog. - **Job Alert Emails**: Customize your subscription to receive job alerts and insider tips that align with your career preferences. At NRG Energy, your career is more than a job—it’s a journey of growth, learning, and leadership. Join us in powering the world’s energy future while building a promising career for yourself. Explore opportunities, embrace our culture, and be part of our mission to lead the energy transition.

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Learn more about NRG Energy
Size
6,635 employees
Market Cap
$7.4 billion
Industry
Net Income
$510 million
Founded
1989
5 Year Trend
+24.8%
Revenue
$9 billion
NASDAQ

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