Principal Pre-Sales Architect - Airline Enterprise ArchitectureA Day in the Life of the Principal Pre-Sales Architect - About the RoleReporting to the Vice President of Strategic Consulting, the Principal Pre-Sales Architect provides senior technical leadership for strategic airline sales engagements and serves as a trusted advisor to airline technology and business leaders. This role partners with Account Executives, Customer Success Managers, and Strategic Consultants to help airlines modernize commercial technology ecosystems, advance Modern Airline Retailing initiatives, and navigate Offer & Order transformation programs.
The Principal PSA engages as a peer with airline Enterprise Architects, Solution Architects, Security Architects, and Technology Leadership teams, helping connect business objectives and transformation goals to future-state architecture strategies and implementation roadmaps. The role also drives technical strategy, architecture best practices, and industry thought leadership across the PROS Travel organization.
Key Responsibilities:- Lead technical strategy and architecture discussions for complex airline sales opportunities, serving as the primary technical advisor throughout the sales lifecycle.
- Partner with airline technology leaders to define future-state architecture, modernization strategies, and commercial transformation roadmaps.
- Guide airlines through Modern Airline Retailing and Offer & Order transformation initiatives by aligning business objectives, operating models, and technology strategies with solution architecture recommendations.
- Design and communicate enterprise solution architectures that integrate PROS solutions within complex airline technology ecosystems.
- Lead architecture governance reviews, integration strategy discussions, security evaluations, and technical due diligence activities for strategic pursuits.
- Advise customers on modernization strategies and transition architectures that coexist with legacy airline platforms and operational systems.
- Partner with Product Management, Engineering, Security, Cloud Operations, and Professional Services teams to validate solutions and address complex customer requirements.
- Develop reusable reference architecture, technical assets, and best practices while mentoring Pre-Sales Architects and Strategic Consultants.
- Serve as a recognized industry subject matter expert, supporting executive engagements, customer advisory discussions, and strategic transformation initiatives.
Required Qualifications - About YouWe are looking for candidates who possess the rare combination of technical depth, business acumen, leadership, and customer-facing expertise required to influence complex enterprise technology decisions.
Experience- 10+ years of experience in Enterprise Architecture, Solution Architecture, Integration Architecture, Pre-Sales Engineering, Professional Services, Enterprise Consulting, or related technical leadership roles.
- Experience working with large enterprise customers and engaging senior technical and business stakeholders.
- Experience leading architecture, integration, security, data, and technology modernization discussions in complex enterprise environments.
- Airline, travel technology, or related industry experience strongly preferred.
Skills & Expertise- Enterprise Architecture, Application Architecture, Data Architecture, Integration Architecture, and Security Architecture.
- Modern Airline Retailing, Offer Management, Order Management, Dynamic Pricing, Product Catalog, Shopping, and Merchandising.
- Airline technology ecosystems including PSS, Revenue Management, Loyalty, Distribution, Digital Commerce, and Customer Data Platforms.
- Cloud technologies, APIs, event-driven architectures, integration patterns, and technology modernization strategies.
- Executive communication, workshop facilitation, architecture governance, and stakeholder influence.
Leadership Expectations- Recognized as a trusted advisor to airline architects, technology leaders, and executive stakeholders.
- Influences technical strategy, architecture standards, and best practices across the Travel business.
- Mentors and develops less experienced architects while elevating technical excellence across the organization.
- Builds consensus across diverse stakeholder groups and drives alignment on strategic initiatives.
Preferred Qualifications- Experience supporting airline transformation initiatives, airline RFPs, technical evaluations, and executive architecture workshops.
- Familiarity with IATA standards including NDC and ONE Order.
- Experience creating customer-facing architecture diagrams, integration blueprints, and technical enablement assets.
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical discipline.
Travel Considerations- Willing to travel globally up to 50% of the time to prospects and customers.
Work EnvironmentMost work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, and interpret numerical data.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
