OverviewWe9re hiring a
Principal Platform Engineer to serve as a platform leader: someone with deep expertise in software infrastructure and architecture who has built and operated
scaled, high-uptime systems. This person will help us scale our backend, raise our reliability and performance bar, and provide sharp technical judgment on infrastructure changes.
What you9ll do- Own platform architecture at scale: Evaluate and evolve our backend architecture to support growth in customers, data volume, and product surface area.
- Drive reliability and uptime: Establish and improve reliability practices (SLOs/SLIs, incident response, postmortems, on-call effectiveness, capacity planning).
- Performance leadership: Identify systemic performance bottlenecks; lead initiatives across databases, APIs, caching, async processing, and observability.
- Review and de-risk change: Provide fast, high-quality technical assessment of infrastructure proposals and incoming changes (internal and vendor-driven).
- Build leverage for the team: Create scalable primitives (libraries, patterns, tooling, platform services) that enable product and forward-deployed teams to ship faster with less risk.
- Operational excellence: Improve monitoring, alerting, dashboards, deployment safety, and rollback strategies.
- Mentor and set the technical bar: Coach engineers on architecture, operational maturity, and high-quality execution; lead by example through hands-on delivery.
- Partner cross-functionally: Work closely with Product, Security, and field-deployed engineers to balance edge/customer urgency with platform durability.
What success looks like (first 90 days)- Produce a clear, prioritized platform assessment: current-state risks, near-term hardening plan, and a 6-12 month scaling roadmap.
- Reduce risk on critical paths by improving observability (service health, latency/error budgets, key dashboards) and deployment safety.
- Lead at least one high-impact initiative that materially improves uptime, performance, or developer velocity.
Minimum qualifications- 8+ years of professional software engineering experience, with significant time owning backend/platform systems in production.
- Demonstrated experience building and operating high-availability, high-uptime services (including incident response and postmortem culture).
- Strong systems thinking across distributed systems, databases, caching, queues, APIs, and cloud infrastructure.
- Track record of leading large technical initiatives across teams or across a complex codebase.
- Excellent written and verbal communication; able to explain tradeoffs clearly and drive alignment.
Preferred qualifications- Prior experience as a Staff/Principal Engineer (or equivalent scope) at a high-scale infrastructure org.
- Depth in one or more of: SRE / reliability engineering, performance engineering, database scalability, multi-tenant architectures, zero-downtime migrations.
- Experience building internal platforms that enable other engineers (tooling, CI/CD, shared services, paved roads).
- Experience in or affinity for manufacturing, industrial software, or hard-tech customer environments.
Benefits & Perks- Health Insurance; medical, vision, dental, & life insurance.
- Paid Parental Leave.
- Employee Stock Option Plan.
- Team outings, group lunches, open office, happy hours.
- Paid holidays, sick days.
- Flexible Friday and PTO.
- 401K.
Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate9s work experience and skillset, and location.
