Principal Organizational Change Consultant

Rocket Mortgage

$110K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3 years of Change Management experience
  • Bachelor's degree in a related field
  • Demonstrated ability to coach and mentor team members

Responsibilities

  • Assist team leader and learn leadership roles and responsibilities
  • Coach team members on best practices and process improvements
  • Delegate and monitor team workload through management of the intake process
  • Support team members in performing their roles as needed
  • Identify and participate in networking opportunities related to Change Management
  • Maintain communication with the team leader, reporting on areas of opportunity
  • Analyze metrics to guide decision-making and team priorities
  • Interview and participate in hiring decisions for the team
  • Onboard and train new hires on processes and change management practices

Benefits

  • Comprehensive health and wellness programs for team members and families
  • Supportive perks aimed at improving individual well-being
  • Opportunities for personal and professional growth and development
  • Engagement with community events related to Change Management
Full Job Description
As the Principal Organizational Change Consultant, you'll help lead a team of change consultants responsible for partnering with the business during times of transformational change to drive success and outcomes through preparing, equipping and supporting team members to successfully adopt change. You'll be responsible for maintaining a small workload while learning and developing leadership skills and responsibilities.

About the role

  • Learn leadership roles and responsibilities through daily experience by assisting the team leader
  • Coach team members on best practices and process improvements
  • Delegate and monitor team workload through management of the intake form and process
  • Assist team members in performing functions of the role where needed
  • Embody the culture and mission of the team and company
  • Proactively identify and participate in networking opportunities or community events that showcase Change Management activities
  • Maintain excellent and open communication with the team leader, providing regular reports on areas of opportunity with proposed remedies as needed
  • Review metrics to drive decisioning, direction and prioritization for the team
  • Work independently with occasional guidance in complex situations
  • Pull and create reports necessary to carry out the functions of the team and track strategic goal accomplishment
  • Participates in interviewing and hiring decisions for the team
  • Be responsible for onboarding and training any new hires on processes, expectations and change management practices of the team
  • Get involved with assessing the team's performance/DRIVE reviews as well involvement with decisions for promotions/demotions
  • Collaborate with leader to review engagement and feedback surveys and strategize improvements for the team


About you

  • 3 Years of Change Management experience
  • Bachelor's degree in a related field
  • Demonstrated ability to coach and mentor team members


What you'll get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.

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