BlackHawk Network

Principal Infrastructure Engineer

BlackHawk Network$170K — $230K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • BA + 12+ years of experience in identity and access management or related field.
  • Expert in IAM principles like lifecycle management, RBAC, and PAM.
  • Advanced knowledge of identity protocols such as SAML, OAuth, and Kerberos.
  • Experience with directory services including Active Directory and Okta.
  • Proven ability to architect IAM solutions in complex environments.
  • Strong understanding of compliance frameworks like PCI DSS and SOC2.
  • Fluency in AI tools relevant to IAM best practices.

Responsibilities

  • Lead the strategic direction of the IAM program as principal architect and owner.
  • Establish IAM standards across lifecycle management and access governance.
  • Design and implement solutions to unify fragmented identity systems.
  • Provide technical vision for deploying access governance technologies.
  • Collaborate with Compliance and Security teams to meet regulatory needs.
  • Develop access request workflows that balance security and efficiency.
  • Mentor IT staff on IAM practices to enhance organizational capabilities.

Benefits

  • 401k with employer match
  • Medical, dental, and vision insurance
  • 12 paid holidays in 2026
  • 1 hour of sick pay earned for every 30 hours worked
  • Parental leave
  • Life and disability insurance
  • Wellness benefits and flexible time off
Full Job Description
Overview

As a Principal IAM Engineer, you'll lead the strategic vision and technical direction of our identity and access management program, shaping how we leverage IAM principles and emerging technologies to build a world-class identity governance framework. You'll be the technical architect who designs and implements comprehensive IAM solutions across our complex multi-domain environment, establishing the foundational practices and standards that will govern access security for years to come. This role combines deep technical mastery in areas like identity lifecycle management, access governance, privileged access management, and authentication/authorization protocols with influential leadership that guides both technology decisions and organizational IAM maturity. Your work will directly impact the security, compliance, and operational efficiency of our entire organization.

 

YOU'D LOVE THIS JOB IF

  • you're passionate about establishing IAM best practices from the ground up and love the challenge of building a comprehensive identity governance program in a complex, fragmented environment
  • you thrive on being the technical visionary who doesn't just solve today's access and entitlement challenges, but architects the foundational principles and strategies that mature the organization's entire IAM posture
  • you find deep satisfaction in leading and influencing cross-functional teams without direct reports, knowing that your technical guidance and program ownership shapes how the entire organization thinks about identity, access, and security
  • you excel at translating sophisticated IAM concepts into strategic roadmaps that align with compliance requirements (PCI DSS, SOC2, NYDFS) and get stakeholders excited about identity governance investments
Responsibilities
  • Leads the overall strategy & direction of the organization's identity and access management program, serving as the principal architect and program owner
  • Establishes IAM principles, standards, and best practices across identity lifecycle management, identity governance & administration (IGA), privileged access management (PAM), and access request/entitlement processes
  • Designs & implements comprehensive identity governance solutions to consolidate fragmented identity systems (multiple AD domains, Okta tenants) into a unified, compliant architecture
  • Provides technical vision in the deployment of authentication, authorization, provisioning, and access governance technologies across heterogeneous environments
  • Partners with Compliance, Security, and IT Operations teams to ensure IAM solutions meet regulatory requirements and security objectives
  • Develops access request workflows, entitlement models, and identity governance processes that balance security with operational efficiency
  • Mentors and upskills existing IT staff on IAM principles and best practices, building organizational competency in identity management
  • Evaluates emerging IAM technologies and methodologies (zero trust, passwordless authentication, identity threat detection) to keep the organization at the forefront of access security
Qualifications
  • BA + 12+ years experience in identity and access management, directory services, or equivalent relevant experience
  • Technical master in IAM principles and methodologies including identity lifecycle management, role-based access control (RBAC), identity governance & administration (IGA), privileged access management (PAM), and access certification
  • Expert-level understanding of identity protocols and standards such as SAML, OAuth, OIDC, SCIM, LDAP, and Kerberos
  • Deep experience with enterprise directory services (Active Directory, Azure AD) and modern identity platforms; Okta experience highly valued
  • Proven ability to architect and implement IAM solutions in complex, multi-domain environments with legacy system constraints
  • Strong understanding of compliance frameworks (PCI DSS, SOC2, SOX, NYDFS) and how IAM controls support regulatory requirements
  • Experience with ITSM platforms (ServiceNow) for access request and workflow automation
  • Demonstrated ability to build IAM programs from foundational concepts through mature operational state
  • AI fluency with demonstrated experience using AI tools effectively in the context of this role
  • Excellent communication skills with ability to influence senior stakeholders and drive organizational change without direct authority
Benefits

Salary Range for California Residents Only: $170,360.00 to $230,000.00

 

 

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2026, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. 

About BlackHawk Network

Blackhawk Network Holdings, Inc. is a global financial technology company and a leader in connecting brands and people through branded value solutions. Blackhawk platforms and solutions enable the management of stored value products, promotions and rewards programs in retail, ecommerce, financial services and mobile wallets. Blackhawk’s Hawk Commerce division offers technology solutions to businesses and direct to consumers. The Hawk Incentives division offers enterprise, SMB and reseller partners an array of platforms and branded value products to incent and reward consumers, employees and sales channels. Headquartered in Pleasanton, Calif., Blackhawk operates in 26 countries. For more information, please visit blackhawknetwork.com, cashstar.com, hawkcommerce.com, hawkincentives.com or our product websites GiftCards.com, giftcardmall.com, GiftCardLab.com and OmniCard.com.
Learn more about BlackHawk Network
Size
3,000 employees
Industry
Founded
2001
NASDAQ

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