Role Scope- Serve as the most senior technical authority for the operational hardware fleet across the hyperscale AI data center portfolio: GPU systems, servers, storage, and supporting hardware.
- Lead site assessments and operational audits, and drive the technical readiness of teams ahead of site activation.
- Review hardware platforms and integration designs from an operational lens, and feed learnings back into hardware engineering, deployment, and supply chain as the build model becomes productized.
- Author, approve, and execute high-risk hardware MOPs and change records in live production, and lead fleet-wide root cause analysis to closure.
- Hold OEMs, ODMs, and service vendors accountable to a standard, including flawed RMA and integration processes, without burning the relationship.
- Act as the connective tissue and force multiplier across hardware operations, hardware engineering, network, facilities, supply chain, and customer-facing teams. Travel 50-75%.
What We're Looking ForThe below is a starting point. We always make space for exceptional people, so if you don't fit this role exactly, tell us where you would.- You've spent a career operating mission-critical hardware at scale, with significant time as the senior technical voice on a site, campus, or fleet.
- You command GPU systems, server platforms, storage, firmware lifecycle, and hardware diagnostics, earned in the field rather than from a textbook.
- You've authored and executed high-risk MOPs and led root cause analysis on significant hardware events through closure.
- You hold OEMs, ODMs, and deployment partners to a standard, and you enforce it without breaking the relationship.
- You write clearly (health assessments, RCAs, design feedback) and you teach, lifting the technical readiness of every team around you.
- Bonus: Hyperscale or large HPC fleets supporting thousands of accelerators. Liquid-cooled compute operations. Linux and hardware management tooling. Standing up new sites from handover to steady state. Scripting for fleet-scale operations.
Salary & Benefits- Competitive total compensation package (salary + equity).
- Retirement or pension plan, in line with local norms.
- Health, dental, and vision insurance.
- Generous PTO policy, in line with local norms.
The base salary range for this position is $220,000 - $260,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options.
We are committed to pay equity and transparency.
You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and you
did not receive a confirmation email, please email [redacted] with your resume/CV, the role you've applied for, and the date you submitted your application-- someone from our recruiting team will be in touch.
