About the RoleWe are seeking a visionary and technically exceptional Principal Engineer to lead architectural innovation and strategic technical direction. This individual will operate at the organizational level - above and across teams - shaping the long-term technical landscape, enabling cross-functional execution at scale, and aligning engineering efforts with product and business outcomes. This is a role for a proven technical leader who can set direction, build systems that last, and elevate the entire engineering organization.
Key Responsibilities- Architectural Vision & StrategyDefine and evolve the architectural vision for customer-facing systems in alignment with business strategy. Lead cross-org initiatives that address long-term scale, system boundaries, and foundational capabilities
- Technical Leadership & GovernanceEstablish patterns and frameworks that ensure quality, resilience, and operational excellence across the organization. Serve as the authority on design decisions and foster alignment across teams
- Org-Wide Enablement & CollaborationCollaborate with engineering and product leadership to shape product direction and ensure our architecture supports strategic goals. Drive org-wide adoption of scalable practices, tools, and development norms
- Mentorship & Talent GrowthMentor senior technical leaders, elevating engineering capabilities across the organization. Champion initiatives that foster talent density, engineering rigor, and a culture of continuous learning
- Ambiguity Navigation & Execution AccelerationLead through complexity and ambiguity, clarifying direction where ownership is unclear. Remove organizational blockers, simplify decision-making, and accelerate delivery of strategic initiatives
- Customer-Centric EngineeringTranslate customer needs and product goals into scalable technical solutions. Define principles and patterns that embed customer obsession into our platform's architecture
- Sustainability & ScalabilityDesign systems and team boundaries to support sustainable growth. Drive investment in non-functional priorities (e.g., observability, migrations, reliability) early in the design process
What You Bring- 15+ years of professional software engineering experience with deep architectural expertise and a record of delivering production backend systems at scale.
- Proven track record of influencing technical strategy and delivering cross-org technical initiatives at the group or organizational level.
- Experience with backend technologies such as Kotlin, Java, or Go, with a deep understanding of system design for scale and performance.
- Full-stack capability with frontend proficiency in modern frameworks and libraries (React, Next, GraphQL)
- Experience introducing and scaling shared infrastructure, frameworks, or libraries across multiple teams.
- Proficiency with CI/CD workflows (e.g., CircleCI, GitHub), cloud infrastructure (AWS, Docker, Kubernetes), and observability tools (e.g., Datadog).
- Demonstrated ability to drive architectural clarity and strategic technical alignment across functions.
- Experience translating customer and clinical needs into reliable, maintainable, and high-impact technical solutions.
- A track record of driving meaningful improvements in developer experience, team velocity, and system sustainability.
- Exceptional communication and collaboration skills with a demonstrated ability to influence across functions.
- Experience coaching and growing senior engineering talent, and shaping hiring and development practices.
You'll Thrive Here If You:- Create alignment and momentum in ambiguous or complex technical spaces.
- Balance short-term deliverables with long-term scalability, system health, and customer experience.
- Lead with curiosity, adaptability, and principled decision-making.
- Take initiative to address cross-squad blockers, scale constraints, or misaligned priorities before they escalate.
- Drive consistent, action-oriented execution even without perfect clarity.
- Mentor senior engineering talent and reinforce a culture of growth, feedback, and high technical standards.
- Inspire confidence through transparency, humility, and deep technical credibility.
- Advocate for customers through scalable, resilient backend design that anticipates clinical complexity and future scale.
Our Benefits (there are more but here are some highlights):- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution
- Offsite team retreats
We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply-even if you're not sure if your background or experience is a perfect match.
