About the Team

About the Role

As an Engagement Manager - Paradox you are responsible for leading the delivery of customer projects, from post-sale through to a successful implementation in one of the most exciting services delivery teams in Workday.

Responsibilities:

• Build strong relationships with our largest and most complex customers, acting as a trusted advisor and engagement manager throughout implementation.

• Apply our implementation methodology to ensure consistency in the customer experience and expedite the time it takes for our customers to see value from our solutions.

• Develop and manage project plans to deliver the contracted products and services.

• Manage all project timelines, operations, and communications, both internally and with the client. This includes conducting regular status checkpoints, coordinating meetings, providing timely updates, tracking achievements and outstanding tasks, and providing insight to project risks, dependencies, and potential delays.

• Collaborate with internal teams to deliver platform configurations, integrate systems, enhance features, and track progress towards timely completion of deliverables.

• Work closely with the customer management teams to share knowledge and ensure a smooth transition into release and ongoing adoption.

• Provide knowledge sharing and mentoring to team members and document processes for continuous improvement.

• Advocate for customers with our product teams, influence roadmap decisions, and suggest improvements in our customer onboarding process.

About You

Basic Qualifications

• 5+ years of experience of project management with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments.

• 5+years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications.

Other Qualifications

• Experience working with third party vendors and integration partners

• Experience working on implementation projects for companies with 10,000+ employees

• Excellent communication skills across multiple channels with the ability to adjust messaging to their audience

• Experience managing a formal project plan using project plan software (MS Project, Smartsheet, Wrike, Financial Force, etc.)

• Functional experience with Talent Acquisition and related software is preferred

• Excellent facilitation skills and the ability to lead by influence

• Available to travel up to 5% for client engagements

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please .

Additional Considerations:

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.