This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

We are hiring aPrincipal Cybersecurity Engineer (Firewall Platform)to join our high-performing cybersecurity Team. This is ahands-on keyboard, deeply technical, Engineering role for experts withreal-world Firewall Policy operations and management experienceat thelarge-scale enterprise level. You will be responsible forhands-on-keyboards managing, operating, and optimizing Enterprise Firewall Platforms, drivingpolicy quality and consistency, and supporting troubleshooting and operational excellence across a complex, global environment. Over time, you will also help applyOperational Artificial Intelligence (AI) to improve efficiency, reliability, and security.

Key Responsibilities & Growth Expectations:

• Own the end-to-end firewall policy lifecycle, including creation, review, implementation, optimization, monitoring/soak, and decommissioning of policy changes.
• Execute changes safely within defined change management processes, ensuring proper validation, documentation, and post-change verification to meet intended outcomes.
• Operate, maintain, and continuously tune firewall infrastructure to ensure compliance, performance, resiliency, and strong security posture.
• Troubleshoot connectivity and security policy issues in collaboration with architecture, engineering, and operations teams across enterprise environments.
• Progress from guided execution to full ownership of complex policy and operational activities, demonstrating increasing autonomy in managing enterprise-scale network security challenges.
• Deliver high-quality, secure changes at scale while effectively navigating enterprise systems, workflows, and operational frameworks.
• Support a 24x7 operational model, including participation in on-call rotations and coordination with the Global Technology Operations Center (GTOC).
• Identify and drive opportunities for automation and operational excellence, leveraging tools such as Copilot and ChatGPT to improve efficiency, reduce manual effort, and enhance accuracy.
• Contribute to continuous improvement by adopting AI-assisted capabilities and automation to increase throughput, reduce risk, and strengthen overall security effectiveness.
• Maintain high standards for documentation, repeatable processes, and operational readiness to ensure consistency and scalability.

Required Qualifications:

This is a Principal Position requiring direct, recent experience implementing, validating, and troubleshooting Firewall Policies.

• 8+ years of hands-on experience operating, maintaining, and managing firewall platforms in large-scale enterprise environments.
• Demonstrated expertise in firewall policy lifecycle management, including rule creation, optimization, cleanup, recertification, and audit-ready documentation 6particularly within Palo Alto environments.
• Strong technical knowledge of firewall constructs (App-ID, User-ID, Content-ID, NAT, zones, security policies, and service objects) and the ability to troubleshoot complex issues involving rule matching, routing impacts, decryption, and application behavior.
• Proven ability to troubleshoot network and security issues under time pressure, delivering consistent resolutions and minimizing incident recurrence.
• Deep operational discipline with enterprise change processes, including risk assessment, validation/testing, rollback planning, and post-change verification.
• Experience using centralized management tools (e.g., Panorama/SCM Pro), including device groups, templates, commits, and log analysis.
• Proficiency in analyzing traffic using logs (Traffic, Threat, URL) and packet captures to validate policy behavior and outcomes.
• Track record of delivering firewall changes safely, accurately, and within SLAs, with minimal rework.
• Strong collaboration skills with cross-functional teams (network, application, operations) to drive timely outcomes in complex environments.
• Commitment to high-quality documentation, including development and adherence to repeatable procedures and runbooks.
• Demonstrated ability to improve operational efficiency and scalability through automation and AI-assisted workflows, contributing to stronger security posture and reduced risk.

Preferred Qualifications:

• Certified Information Systems Security Professional (CISSP) or equivalent cybersecurity certification (CISM, CISA, CRISC, etc.).
• Any Palo Alto certifications such asPCNSE / PCNSA(or equivalent demonstrated experience).
• Experience withPalo Alto CLIpolicy automation, orchestration, or "policy as code" approaches andPythonpolicy scripting.
• Experience with Visual Studio Code, Jupyter Notebook, and Agentic coding using GitHub Copilot, Claude Code, OpenAI Codex (ChatGPT).
• 8+ years of hands-on cybersecurity/network security engineering experience, including enterprise operations.
• 5+ years ofPalo Alto Networks (PAN-OS)Firewall platform and policy management in production environments.
• Exposure to AI/ML-enabled operations, AIOps, or using AI tooling for incident reduction and efficiency.
• Familiarity with metrics-driven operations (usage, hit counts, error rates, change success, MTTR, policy hygiene)
• Experience with AlgoSec, URL Filtering,WildFire,Threat Prevention,DNS Security, and security profile tuning.
• Experience withSSL decryptionstrategy/operations, including break/fix and exception handling.
• Exposure toAIOps / Operational AIuse cases (e.g., anomaly detection, change risk scoring, incident summarization, knowledge retrieval, workflow automation).
• Experience integrating Firewall operations with ITSM and CI/CD tooling (e.g., ServiceNow workflows, change gates, automated validation).
• Familiarity with network fundamentals at scale: BGP/OSPF basics, VRFs, VLANs, IPsec concepts, DNS, and load-balancing impacts on traffic paths.

Education/Experience:

Bachelor6s degree (BS/BA) desired in Computer Science or Cybersecurity. 7+ years of related experience. Certification is required in some areas.

Supervisor:

No

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible ATT mobility plans and accessories, ATT internet (and fiber where available) and ATT phone

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