Intuit Inc

Principal Commercial Strategy & Operations Manager - Services

Intuit Inc • $197K — $266K *
Mountain View, CA 94040In-Person
Business Services
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8 to 12+ years in business operations, strategy, or management consulting, preferably in high-growth environments.
  • Experience in multi-year strategy planning, including scenario development and translating strategy into operational priorities.
  • Strong analytical skills with a background in data analysis, financial modeling, and KPI trend analysis; proficiency in SQL or Python is a plus.
  • Ability to manage operational systems and business reviews, instilling accountability and driving cadence across initiatives.
  • Cross-functional influence across teams without direct authority, adept at navigating competing priorities and building consensus.
  • Strong business judgment with a grasp of the relationship between strategy, operations, and financial outcomes.
  • Exceptional executive-level communication and presentation skills, able to distill complex information into actionable insights and narratives.

Responsibilities

  • Scope and establish commercial initiatives aimed at driving growth, managing annual and quarterly planning processes.
  • Conduct performance and market analysis to inform strategic decisions and uncover new opportunities, leveraging AI for efficiency.
  • Shape executive decision-making by presenting clear recommendations and trade-offs based on complex analyses.
  • Collaborate cross-functionally to manage commercial initiatives, ensuring alignment and effective execution across departments.
  • Identify risks and drive mitigation strategies throughout project lifecycles, facilitating adjustments as necessary.

Benefits

  • Competitive compensation package with performance-based rewards.
  • Eligibility for cash bonuses and equity rewards based on company plans.
  • Commitment to fair pay practices with regular comparisons across employee demographics.
Full Job Description
We are looking for a Principal in the Services Commercial Strategy & Business Operations organization to set priorities, align resources to the biggest opportunities, spot risks before they become issues, and turn decisions into action. You will sit at the center of the Services Commercial organization, serving as the connective tissue between strategy and execution to drive velocity.

You are a mechanism-builder that works at the intersection of strategy, data analysis, and AI-enabled operations - partnering with Marketing, Sales, Finance, and Product to translate commercial priorities into measurable outcomes. We are looking for a strategic operator who is an avid learner, experimenter and builder.

Responsibilities
  • Strategic planning & execution: Scope and establish the commercial initiatives that drive growth. Own and evolve the quarterly / annual planning process to help leaders make explicit choices about priorities, investments, tradeoffs, and sequencing. Use AI-enabled tools to compress cycle time and get to decisions faster.
  • Performance & data analysis: Conduct analysis of commercial channel performance, market trends, and operational metrics to inform strategic decisions and uncover opportunities. Use AI and automation to expand the scope and speed of analysis, and to automate recurring reporting to drive insights and risk management.
  • Executive communication: Shape executive decisions by distilling complex analysis into clear recommendations, alternatives and tradeoffs. Communicate through succinct presentations, written narratives and AI-supported artifacts that drive clarity and alignment.
  • Cross-functional initiatives: Manage commercial initiatives from conception to execution, collaborating with Finance, Marketing, Sales, and Product to ensure alignment and effective implementation. Identify and drive mitigation strategies, prioritize and sequence work, and align cross-functional leadership to make necessary adjustments.


Qualifications
  • 8 to 12+ years in business or commercial operations, strategy, strategic planning, management consulting, or corporate development, ideally in a high-growth or matrixed environment. SaaS and/or FinTech experience is a plus, not a requirement.
  • Experience leading multi-year strategy and planning, including annual planning, scenario development, and translating strategy into operating priorities.
  • Strong analytical and problem-solving skills, with experience in data analysis, financial modeling, and KPI trend analysis. Proficiency in SQL, Python, or low-code and agentic tooling (e.g., Claude Code, Cursor) is a plus.
  • Proven ability to run an operating system and business reviews: drive cadence, create clarity, instill accountability, and manage a portfolio of initiatives.
  • Cross-functional influence without authority across product, marketing, sales, finance, and analytics; skilled at navigating competing priorities and building consensus to move at pace.
  • Strong business judgment, with an intuitive grasp of how strategy, operations, financial performance, and execution connect.
  • Executive-level written and verbal communication and presence: you can walk into a room with a VP and leave with a decision, and you can synthesize complexity into executive-ready narratives.
  • Outcomes-driven with an extreme ownership mindset; moves naturally between long-range strategy and short-term unblock.
  • Proficiency in GenAI tools (e.g., Claude, ChatGPT, Gemini, NotebookLM) across business workflows to scale impact.
  • Bachelor's degree in Business, Economics, Engineering, Finance, or a related field; MBA preferred.


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
Mountain View $197,000 - $266,000

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

Stay Connected

Keep up to date with the latest in career opportunities and company news at Intuit Inc. Personalize your subscription to receive job alerts, insider tips, and industry-leading insights that you can put to use today—all from the people who work here.

Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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