YaleNew Haven Health System

Principal, Clinical Transformation

YaleNew Haven Health System • $120K — $150K *
New Haven, CT 06511In-Person
Healthcare
5 - 7 years of experience
Reposted 4 days ago
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Job Overview by Ladders

Qualifications

  • Master's degree or equivalent level preferred.
  • Preferred: clinical leader background (RN, APRN, MD/DO, or other licensed clinician) with operational planning skills.
  • Significant leadership experience in complex, cross-functional healthcare transformation.
  • Expertise in project/program management and change management methodologies.
  • Experience facilitating executive-level decision-making within multidisciplinary teams.

Responsibilities

  • Oversee SRC Transformation and ANC go-live planning to ensure synergy between operational and facility activation.
  • Partner with teams to integrate clinical workflows into detailed department-level plans.
  • Serve as clinical project leader for Operations & Clinical Programming Workstream and oversee multiple workstreams.
  • Collaborate with clinical programming and physician leaders to incorporate clinical model changes into activation plans.
  • Identify and lead initiatives for clinical process improvements to enhance quality and safety.
  • Act as a liaison to ensure go-live preparations mitigate risks and maintain care quality.
  • Manage delivery of critical projects, defining scope and tracking progress.

Benefits

  • Flexible schedule to accommodate major project milestones.
  • Opportunities for frequent collaboration with clinical leaders and external partners.
  • Visibility as a representative in leadership forums and presentations.
Full Job Description
Overview

The Principal, Clinical Transformation is a leader responsible for clinical transformation, operations activation readiness, post-go-live stabilization, and ongoing campus transformation leadership for the Adams Neurosciences Center (ANC) and the Saint Raphael Campus (SRC). This role provides integrated clinical and operational leadership across the full transformation lifecycle, from pre-go-live planning through multi-phase activation and into stabilization and beyond; ensuring safe, high-quality patient care and sustained adoption of new care models and workflows. The Principal serves as a key connector and project leader across service lines and campus operations with accountability for performance outcomes and ongoing transformation of SRC as a high -performing, fully integrated campus.

Responsibilities

  • Adams Neurosciences Center and Campus Transformation Activation Leadership (Pre-Go-Live & Go-Live Execution)
    • Lead clinical transformation and operations activation readiness across all phases of ANC and SRC transformation, including new facility activation, backfill execution, and bed stack redesign.
    • Oversee integration of clinical and non-clinical workflows, translating enterprise designs into executable, department-level operational plans.
    • Serve as the clinical transformation project lead for the Operations & Clinical Programming workstream; establishing and executing direction, workplans, and aligned deliverables.
    • Ensure readiness for safe, high-quality care on Day 1 through risk identification, mitigation strategies, and cross-functional coordination.
    • Participate in execution of structured change management and stakeholder engagement strategies to drive adoption and mitigate resistance.
  • Post-Activation Stabilization & Day 2 Execution
    • Serve as a operational leader responsible for Day 2 prioritization, decision-making, and execution.
    • Ensure cross-campus clinical care models, support services, and platform services are functioning as designed; lead and collaborate with others to make adjustments and drive standardization.
    • Oversee implementation of the agreed upon bed stack plan, including Day 2 staging and backfill execution.
    • Partner with HR and Operations as a connector to ensure workforce models are stabilized post go live.
  • Ongoing Saint Raphael Campus Transformation Leadership
    • Serve as an ongoing operational leader for SRC transformation.
    • Assist to identify future campus and YNHH initiatives to continue to advance the transformation roadmap.
    • Partner with Strategy and Operations to drive growth and long-term business plans including achievement of the approved proforma. Be a partner in the full realization of the system wide vision for the ANC.
    • Serve as a central connector across stakeholders.
  • Performance & Benefits Realization
    • Partner with the Senior VP Administration to develop and deliver executive -level dashboards and performance tracking at all phases of the project.
    • Partner to develop KPI tracking, milestone management, and accountability post activation
    • Maintain a campus transformation playbook.
  • Clinical Operations, Change Management & Continuous Improvement
    • Partner with the Senior VP Administration to execute and adjust the change management strategies developed as the transformation continues.
    • Identify and lead process improvement initiatives.
    • Ensure improvements are sustained and standardized.
  • Technology Enablement & Operational Optimization
    • Identify measurement methodologies for utilization of clinical technologies with key stakeholders to identify areas of opportunity.
    • Partner with key stakeholders to optimize technologies installed to ensure full utilization of the value proposition for patients, staff and providers.
  • Patient Experience, Academic & External Alignment
    • In collaboration with operations and Patient Experience, assist in identifying opportunities for patient and family experience services to perform optimally for a destination center.
    • Serve as liaison to PFAC for the campus and center during the pre-post activation period.
    • Serve as liaison with academic leadership for research and teaching opportunities that can be enabled by the new center.
    • Collaborate with Development on philanthropy opportunities.

Qualifications

Education
  • Bachelor's degree in a relevant field required. Master's degree in a clinical discipline preferred.

Qualifications & Experience
  • Significant leadership experience driving complex, cross-functional transformation and/or clinical operations readiness initiatives in a healthcare setting required.
  • Demonstrated expertise in project /program management, stakeholder engagement, and change management methodologies preferred.
  • Experience leading multidisciplinary teams through matrix reporting, facilitating executive-level decision making, and managing interdependencies across workstreams preferred.

Additional Information

Special Skills
  • Strategic mindset & business insight
  • Plans and aligns
  • Manages complexity & ambiguity
  • Ensures accountability.
    Communicates effectively
  • Balances stakeholders
  • Collaborates & builds effective teams
  • Action oriented & adaptive
  • Manages resistance & leads change

Working Conditions / Other
  • Work may require schedule flexibility to support major milestones (e.g., rehearsals, readiness events, go-live, stabilization periods, leadership briefings).
  • Frequent collaboration with clinical leaders to include physician leaders, operational leaders, PMO, and external partners/vendors as applicable.
  • May represent the program in leadership forums, donor tours, and presentations.

YNHHS Requisition ID

179731

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Learn more about YaleNew Haven Health System
Industry
Hospitals & Medical Centers
Founded
1996
* Ladders Estimates

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