Navy Federal Credit Union

Principal Business Intelligence Analyst

Navy Federal Credit Union$100K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in data analysis and reporting.
  • Subject matter expert in business area/specialization.
  • Expert skill in business intelligence applications and cloud services.
  • Proficient with ERP, CRM, and database software reporting capabilities.
  • Advanced knowledge of statistical methods and tools like Python or R.
  • Strong leadership and stakeholder management skills.
  • Expertise in data integration and validation techniques.

Responsibilities

  • Collect, aggregate, and analyze diverse data sets to inform business performance.
  • Develop and manage advanced reporting, dashboards, and BI solutions.
  • Identify trends and produce data visualizations to assist decision-making.
  • Generate actionable reports highlighting KPIs and operational improvements.
  • Use analytics to forecast costs, risks, and profits of new initiatives.
  • Communicate insights and recommendations effectively to stakeholders.
  • Lead medium to large projects and mentor junior staff.

Benefits

  • Standard Monday - Friday work hours from 8:00AM - 4:30PM.
  • Location at 820 Follin Lane, Vienna, VA 22180.
Full Job Description
Job Description

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work independently to interpret and analyze complex business challenges that have a significant impact on the function or branch. Specialized skill set and proficiency with procedures and analysis techniques. Recognized as an expert in own area within the company.

Responsibilities

  • Collect, aggregate, and analyze data from multiple internal and external sources, including structured and unstructured data sets, to drive insights into business performance.
  • Develop, maintain, and manage advanced reporting, dashboards, and BI solutions
  • Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations (e.g., charts, dashboards, heat maps) in order to support business decisions
  • Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems.
  • Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives.
  • Understand data gaps and tie data components together for visualizations
  • Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance.
  • Provide reporting solutions and respond to ad-hoc report requests across multiple business areas.
  • Create specifications for reports and analysis based on business needs and required or available data elements
  • Assist with the development and enhancement of practices, procedures, and instructions
  • Develop and maintain strong working relationships with team members, subject matter experts, and leaders; work with senior management on complex issues
  • Lead medium to large projects and initiatives
  • Mentor lower level staff
  • Manage a portfolio of dashboards, monitor use and performance, and make recommendations to management for enhancement or changes


Qualifications

  • 5+ years of experience in data analysis and reporting
  • Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines
  • Expert skill using with business intelligence applications and/or cloud services
  • Expert knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
  • Expert skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
  • Advanced skill with data analysis tools and programming languages such as Python, R
  • Expert knowledge of reporting/dashboarding best practices and data research and root cause analysis techniques
  • Proven leadership and stakeholder management skills, with a demonstrated ability to influence executive decision-makers
  • Research skills
  • Interpersonal skills
  • Expert knowledge of data integration, cleaning and validation techniques
  • Advanced research skills in the ability to complete data research, business research, reporting/dashboarding best practices research, root cause analysis, needs assessment
  • Bachelor's Degree in Business Administration, Statistics, or related field or the equivalent combination of training, education and experience


Additional Information

Hours:
  • Monday - Friday, 8:00AM - 4:30PM


Location:
  • 820 Follin Lane, Vienna, VA 22180


About Navy Federal Credit Union

Navy Federal Credit Union is a credit union that serves members of the military and their families. The credit union offers a range of financial products and services, including checking and savings accounts, loans, and credit cards. Navy Federal Credit Union was founded in 1933 and is headquartered in Vienna, Virginia. The credit union has more than 9 million members and operates more than 300 branches across the United States and around the world.
Learn more about Navy Federal Credit Union
Size
18,000 employees
Industry
Founded
1933

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