Navy Federal Credit Union

Principal Business Intelligence Analyst

Navy Federal Credit Union • $100K — $130K *
Vienna, VA 22182In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 7-10 years in data and systems analysis
  • Strong experience with BI tools for data visualization
  • Expertise in connecting data across business functions
  • Strong presentation skills for executive communication
  • Expert knowledge of ERP and CRM reporting capabilities
  • Advanced skills in Python, R, and Excel for data analysis
  • Proven leadership and stakeholder management

Responsibilities

  • Collect and analyze data from various sources to derive insights
  • Develop and manage dashboards and BI solutions
  • Identify trends and prepare visual data reports for decision-making
  • Produce actionable reports focused on performance improvement
  • Use analytics to forecast potential business costs and risks
  • Understand and address data gaps for visualization purposes
  • Communicate insights and recommendations to stakeholders

Benefits

  • Work-life balance with standard business hours
  • Opportunity to work with a collaborative team environment
  • Ability to lead projects and mentor others in the organization
  • Access to advanced BI tools and systems for analysis
  • Development opportunities to enhance skills and expertise
Full Job Description
Job Description

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work independently to interpret and analyze complex business challenges that have a significant impact on the function or branch. Specialized skill set and proficiency with procedures and analysis techniques. Recognized as an expert in own area within the company.

Responsibilities

  • Collect, aggregate, and analyze data from multiple internal and external sources, including structured and unstructured data sets, to drive insights into business performance.
  • Develop, maintain, and manage advanced reporting, dashboards, and BI solutions
  • Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations (e.g., charts, dashboards, heat maps) to support business decisions
  • Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems.
  • Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives.
  • Understand data gaps and tie data components together for visualizations
  • Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance.
  • Provide reporting solutions and respond to ad-hoc report requests across multiple business areas.
  • Create specifications for reports and analysis based on business needs and required or available data elements
  • Assist with the development and enhancement of practices, procedures, and instructions
  • Develop and maintain strong working relationships with team members, subject matter experts, and leaders; work with senior management on complex issues
  • Lead medium to large projects and initiatives
  • Mentor lower-level staff
  • Manage a portfolio of dashboards, monitor use and performance, and make recommendations to management for enhancement or changes


Qualifications

  • 7-10 years of experience in data and systems analysis
  • Strong experience in data visualization and dashboard development using modern BI tools (e.g., Power BI, Tableau, Excel, ServiceNow, Python, or similar), with a focus on delivering clear, actionable insights
  • Subject matter expertise within a business domain or specialization, with the ability to understand and connect data across multiple functions and disciplines
  • Strong presentation and storytelling skills, with the ability to build executive-ready materials and clearly communicate complex data and insights in a way that is easily understood and actionable for leadership
  • Expert knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
  • Expert skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
  • Advanced skill with data analysis tools and programming languages such as Python or R
  • Skilled in Excel, including moderately complex data formulas, data connections, and statistics
  • Expert knowledge of reporting/dashboarding best practices and data research and root cause analysis techniques
  • Proven leadership and stakeholder management skills, with a demonstrated ability to influence executive decision-makers
  • Research skills
  • Interpersonal skills
  • Expert knowledge of data integration, cleaning and validation techniques
  • Advanced research skills in the ability to complete data research, business research, reporting/dashboarding best practices research, root cause analysis, needs assessment
  • Bachelor's Degree in Business Administration, Statistics, or related field


Desired Qualifications
  • 7+ years of experience in data analysis and reporting
  • Significant Tableau experience
  • Experience with ServiceNow


Additional Information

Hours:
  • Monday - Friday, 8:00AM - 4:30PM


Location:
  • 820 Follin Lane, Vienna, VA 22180


About Navy Federal Credit Union

Navy Federal Credit Union is a credit union that serves members of the military and their families. The credit union offers a range of financial products and services, including checking and savings accounts, loans, and credit cards. Navy Federal Credit Union was founded in 1933 and is headquartered in Vienna, Virginia. The credit union has more than 9 million members and operates more than 300 branches across the United States and around the world.
Learn more about Navy Federal Credit Union
Size
18,000 employees
Industry
Finance & Insurance
Founded
1933
* Ladders Estimates

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